Is CompuCom a good company to work for as a Systems Support Technician?

Systems Support Technician professionals working at CompuCom have rated their employer with 3.2 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Systems Support Technician Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Technician interview questions at CompuCom .

Does CompuCom pay Systems Support Technician employees well?

Systems Support Technician professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Systems Support Technician salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (33) , Systems Administrator (33) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 269 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom Systems Support Technician reviews

Item: CompuCom
Rating: 3
Author: Systems Support Technician

3.2

83% would recommend to a friend

(53 total reviews)

Mick Slattery

39% approve of CEO

72% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.9

Work/Life balance

3.8

Career opportunities

2.4

Culture & values

2.3

Senior management

2.1

Compensation and benefits

Systems Support Technician employees have rated CompuCom with 3.2 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Systems Support Technician professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Technician professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

53 reviews

2.0

Nov 3, 2011

No room for promotion, very little pats on the back for doing well

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to start learning.

Cons

No promotions ever, they hire over you rather then cultivate you. Much lower pay then industry average.

3.0

Mar 9, 2010

Compucom...is it worth it to you??? More like a good place to start...then get out quick.

Systems support technician

Recommend

CEO approval

Business Outlook

Pros

They believe that family time & play are as important as the work. Training is a topic that they discuss. Not really a pro, I just felt bad there was only 1 nice thing to say about them. Oh, the health benefits are decent.

Cons

They are not a company that shows loyalty to their employees. They pay about 15% below market for this position at least & they have changed the scope of the position I had been hired for originally, multiple times. All the changes were adding more responsibilities & more technology to be supported. In the years I was there I did not see 1 bonus & only a 2% raise. They do not give cost of living raises, only performance raises, but without reviews how is your performance ever reviewed? Over 3 years there &, you guessed it, not 1 review.

Viewing 52 - 53 of 53 Reviews

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CompuCom Systems Support Technician reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No room for promotion, very little pats on the back for doing well

Compucom...is it worth it to you??? More like a good place to start...then get out quick.

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