Is CompuCom a good company to work for as a Field Technical Analyst?

Field Technical Analyst professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 179 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Field Technical Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Technical Analyst interview questions at CompuCom .

Does CompuCom pay Field Technical Analyst employees well?

Field Technical Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 179 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Technical Analyst salaries at CompuCom.

How happy are Field Technical Analyst professionals working at CompuCom?

56% of Field Technical Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Technical Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 150 reviews)); "Teams and people are great and enjoyable to work with" ((in 141 reviews)); "Allowed to work from home 1 day a week" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 83 reviews))

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CompuCom Field Technical Analyst reviews

3.0

56% would recommend to a friend

(179 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Technical Field Analyst employees have rated CompuCom with 3.0 out of 5 stars, based on 179 company reviews on Glassdoor. This indicates that most Technical Field Analyst professionals have an average working experience there. CompuCom is rated 22% below average by Technical Field Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

179 reviews

4.0

Jan 27, 2015

Good company as long as you have an intelligent manager.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Independence to do your work, your way.

Cons

Double time reporting, some weekends on-call(but paid time and a half for after 40.

3.0

Jan 23, 2015

Good starter Job

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Work life Balance is very good

Cons

No pay raises in five years

3.0

Jan 13, 2015

Lots of responsibility with low pay

Field service technician

Recommend

CEO approval

Business Outlook

Pros

I've worked for CompuCom for almost 5 years now. I get to travel all over and meet people. Job is very "Self Paced" with little supervision and is perfect for people that are "Self Motivated". A very good start for your IT career. Lots of opportunity for training and certifications. Good benefits once you become a permanent employee.

Cons

Lots of work for low pay. Management team is not local. No pay raises for almost 5 years. Managers are slow to offer praise by quick to place blame when things go wrong. No support from help desk for serious problems. Help desk is out sourced to Mexico and India.

Viewing 154 - 156 of 179 Reviews

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CompuCom Field Technical Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company as long as you have an intelligent manager.

Good starter Job

Lots of responsibility with low pay

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