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Computer Generated Solutions

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Computer Generated Solutions reviews

2.8

35% would recommend to a friend

(473 total reviews)
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Phil Friedman

36% approve of CEO

28% positive business outlook

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473 reviews

Reviews about "Compensation"

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1.0
Jan 6, 2014

CGS - sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-there are no pros to this place. even the corner store disputes with their customers but CGS wont. Customer is always right, just take care of it attitude. no personal growth, no bonus, no raise but plenty of after hours and weekend work without compensation. CGS has no overtime policy but plenty work to do after hours for employee to do for free because clients pay for it and demands to see the service they are paying for.

Cons

- no overtime pay but plenty of work after hours and weekends for free. - for an IT company, CGS management has no clue about technology as their main focus is sales while the engineers are asked to deliver quality and quantity on time. -frowned upon when refuse to work beyond what you are being paid for to do.. - personal growth is talked upon but not acted on by any means. you are asked to do the dirty work to keep the client happy, keep the money coming in. - 100+% growth , more clients coming in and no talk of raises, thanks!

1.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Some very nice people but they weren't the ones in charge

Cons

I worked at CGS for awhile, and during that time I saw many good well-qualified people throw up their hands and quit in disgust. The Tampa location lost contract after contract because of poor upper management, and when I left last month there had been no new business in almost a year. The training department was basically making things up as they went along, which led to badly prepared phone agents. No raises in YEARS except for a hard-to-obtain incentive program (which when those checks were sent out only insulted people with how little they received). The health benefits were too pricey for what the average worker was making. The biggest issue I saw while I was there was how the team leads were treated. Upper management was contemptuous to them, often talking about them where employees could hear and blaming them for everything that went wrong. Most of the upper management liked to hide in their offices then pretend they knew what was happening in the rest of the building. I wouldn't recommend this place to anyone.

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