Is Computer Generated Solutions a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.2 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Tech Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.2 out of 5 stars based on 24 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Tech Support Representative reviews

2.2

2% would recommend to a friend

(24 total reviews)

Phil Friedman

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.2

Compensation and benefits

2.0

Culture & values

1.8

Work/Life balance

1.8

Senior management

1.6

Career opportunities

Tech Support Representative employees have rated Computer Generated Solutions with 2.2 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 43% below average by Tech Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

3.0

Jan 8, 2019

Nananan nananan

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Easy going and informal environment

Cons

Salary. Career opportunities. Fairness on promotions and career development (friendless)

5.0

Mar 8, 2018

CGS Israel Review

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

+Friendly Environment + High level of care for employees + Flexible Hours + Good Managment + Fridays off!

Cons

- Software is a bit slow. - The salary is just OK

Computer Generated Solutions Response

Thank you so much for taking the time to post your experience with CGS! Thank you for recognizing the strength of our management team we know how critical strong leadership is to our success. If you have any suggestions I’d love to hear them you can e-mail me at trabin@cgsinc.com. Tali Rabin, SVP HR

3.0

Aug 15, 2017

CGS employee

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Smaller call center so not as busy

Cons

the pay rate is not good enough for the position

Viewing 16 - 18 of 24 Reviews

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Computer Generated Solutions

Computer Generated Solutions Tech Support Representative reviews

Ratings by category

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Nananan nananan

CGS Israel Review

CGS employee

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