Is Computer Generated Solutions a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.2 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Tech Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.2 out of 5 stars based on 24 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Tech Support Representative reviews

2.2

2% would recommend to a friend

(24 total reviews)

Phil Friedman

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.2

Compensation and benefits

2.0

Culture & values

1.8

Work/Life balance

1.8

Senior management

1.6

Career opportunities

Tech Support Representative employees have rated Computer Generated Solutions with 2.2 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 43% below average by Tech Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

24 reviews

1.0

Jul 14, 2015

Hmmm......

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Gain technical experience which is a growing field.

Cons

Disorganized and highly dysfunctional. (Believe all the reviews) extremely low pay for the job that is done

3.0

Nov 21, 2014

Decent place to start, but not a career

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Everybody is really friendly, but experiences vary depending on the project you get to work on. As a tech support agent at AOL the salaries were alright. If you have an above-average knowledge in IT you will be more than qualified. If you learn to achieve the pre-set goals your salary gets bumped considerably.

Cons

Work hours varried every week and so did the off days. Because of this you might only get a couple of hours off time between the Sunday and Monday shifts. The air conditioning didn't work sometimes. There were instances when you coulld hardly find a working headset or a chair.

4.0

Jul 10, 2013

A nice stepping stone for fresh out of college.

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

You start out with paid training. The management is friendly. They offer a variety of schedules. They also offer you multiple overtime opportunities.

Cons

Some days can be surprisingly busy and stressful to get through.

Viewing 22 - 24 of 24 Reviews

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On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hmmm......

Decent place to start, but not a career

A nice stepping stone for fresh out of college.

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