Is Computer Generated Solutions a good company to work for as a Tech Support Specialist?

Tech Support Specialist professionals working at Computer Generated Solutions have rated their employer with 2.2 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Tech Support Specialist Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Tech Support Specialist interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Tech Support Specialist employees well?

Tech Support Specialist professionals rate their compensation and benefits at Computer Generated Solutions with 1.8 out of 5 stars based on 24 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Tech Support Specialist salaries at Computer Generated Solutions.

How happy are Tech Support Specialist professionals working at Computer Generated Solutions?

73% of Tech Support Specialist employees at Computer Generated Solutions would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Tech Support Specialist professionals have also rated Computer Generated Solutions with a 2.2 rating for work-life-balance, 2.5 rating for diversity and inclusion, 1.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Tech Support Specialist reviews

2.2

73% would recommend to a friend

(24 total reviews)

Phil Friedman

67% approve of CEO

85% positive business outlook

Ratings by category

3.5

Career opportunities

2.5

Diversity & inclusion

2.4

Senior management

2.2

Work/Life balance

1.8

Compensation and benefits

1.7

Culture & values

Tech Support Specialist employees have rated Computer Generated Solutions with 2.2 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Tech Support Specialist professionals have an average working experience there. Computer Generated Solutions is rated 43% below average by Tech Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

24 reviews

4.0

Feb 27, 2022

Great starter job

Tech support

Recommend

CEO approval

Business Outlook

Pros

Very understanding group, accomodative, great place to learn on the job, great experience , great for Resume, name recognition, great place to transition to next job

Cons

Pressure at times, when times are good, no pressure, when times are bad, lots of pressure, Poor pay

3.0

Jul 30, 2021

It's unorganized

Tech support specialist

Recommend

CEO approval

Business Outlook

Pros

None to think of. Do not work if you want to keep your sanity. They promise you the world and give you trash

Cons

Everything you can think of it is here. Stay away not worth the headache. No communication and no structure from top to bottom.

5.0

May 11, 2021

So far so good

Tech support

Recommend

CEO approval

Business Outlook

Pros

Young team with whom I really love working

Cons

none so far everything was good for me

Viewing 10 - 12 of 24 Reviews

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Jobs at Computer Generated Solutions

On-Site Junior Server Support - Call Center

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Computer Generated Solutions reviews Computer Generated Solutions Tech Support Specialist reviews

Computer Generated Solutions

Computer Generated Solutions Tech Support Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great starter job

It's unorganized

So far so good

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