Is Computer Generated Solutions a good company to work for as a Tech Support Specialist?

Tech Support Specialist professionals working at Computer Generated Solutions have rated their employer with 2.2 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Tech Support Specialist Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Tech Support Specialist interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Tech Support Specialist employees well?

Tech Support Specialist professionals rate their compensation and benefits at Computer Generated Solutions with 1.8 out of 5 stars based on 24 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Tech Support Specialist salaries at Computer Generated Solutions.

How happy are Tech Support Specialist professionals working at Computer Generated Solutions?

73% of Tech Support Specialist employees at Computer Generated Solutions would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Tech Support Specialist professionals have also rated Computer Generated Solutions with a 2.2 rating for work-life-balance, 2.5 rating for diversity and inclusion, 1.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 75 reviews)); "care and great colleagues." ((in 47 reviews)); "Current project team is great." ((in 38 reviews)); "work from home, especially during pandemic it was good" ((in 35 reviews)); "nice work environment" ((in 20 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 121 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 88 reviews)); "No benefits whatsoever." ((in 44 reviews)); "No trainings offered to support your growth in the company." ((in 42 reviews))

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Computer Generated Solutions

Computer Generated Solutions Tech Support Specialist reviews

2.2

73% would recommend to a friend

(24 total reviews)

Phil Friedman

67% approve of CEO

85% positive business outlook

Ratings by category

3.5

Career opportunities

2.5

Diversity & inclusion

2.4

Senior management

2.2

Work/Life balance

1.8

Compensation and benefits

1.7

Culture & values

Tech Support Specialist employees have rated Computer Generated Solutions with 2.2 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Tech Support Specialist professionals have an average working experience there. Computer Generated Solutions is rated 43% below average by Tech Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

5.0

Mar 8, 2018

great place wo work

Tech support

Recommend

CEO approval

Business Outlook

Pros

good environment to work

Cons

not found down side con

Computer Generated Solutions Response

Thank you so much for taking the time to post your experience with CGS! We are thrilled that your experience working at CGS has been positive. I would love to hear any suggestions you have on how we can continue to create a supportive working environment you can e-mail me at trabin@cgsinc.com. Tali Rabin, SVP HR

1.0

Jan 31, 2018

tech support

Tech support specialist

Recommend

CEO approval

Business Outlook

Pros

its a job so you can pay your bills

Cons

the pay suck it is a horrible place to work

Computer Generated Solutions Response

Thank you for taking the time to post your opinion. One of the advantages in joining CGS is that employees can enter CGS and learn tools that can help them grow their careers within and even outside of our walls. We also put a great deal of effort into making this a fun place to work and I am always looking for creative employee engagement ideas to make things even better.If you have any suggestions I’d love to hear them, you can e-mail me at trabin@cgsinc.com

5.0

Aug 10, 2017

Satisfication

Tech support

Recommend

CEO approval

Business Outlook

Pros

pro's at service. A lot of knowledge earn by the company. good Interpersonal relations between employees and management.

Cons

The salary is not enough as for tech support

Viewing 19 - 21 of 24 Reviews

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Computer Generated Solutions

Computer Generated Solutions Tech Support Specialist reviews

Ratings by category

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Reviews by job title

great place wo work

tech support

Satisfication

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