Is Computer Generated Solutions a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 81 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.6 out of 5 stars based on 81 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

2.9

54% would recommend to a friend

(81 total reviews)

Phil Friedman

78% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Technical Support Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

3.0

May 17, 2014

Great place to get job experience

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Multiple teams to work on depending on skill level Gives employees call center/support experience Flexible schedule

Cons

Not a lot of opportunity for advance No investment on employee learning Management/Employee disconnect

1.0

Apr 23, 2014

ugh

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

A job. might as well be in fast food

Cons

No growth, no help, nobody cares.

2.0

Mar 31, 2014

Good and bad

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

People that I worked with were generally very helpful , happy/ nice people. Most managers in the location were helpful good people. I could not get an answer to a normal question from the Atlanta office (they are hidden away behind a locked door - hostile) where I worked yet this question was answered in a few seconds by the New York head office.

Cons

Training was crap and the so called trainer was more interested in telling personal stories. After training if you asked him a question he would say ' We went over this 100 times already' and be angry yet if he did not know something he would ask someone senior to him. Terrible pay with silly procedures which is why they are constantly hiring as people are leaving.

Viewing 64 - 66 of 81 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Computer Generated Solutions

Virtual Instructor (Phlebotomy)

United States

View job

Founding Sales Leader

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Technical Customer Service - On-site

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Representative reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to get job experience

ugh

Good and bad

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions