Is Computer Generated Solutions a good company to work for as a Technical Support?

Technical Support professionals working at Computer Generated Solutions have rated their employer with 2.5 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support employees well?

Technical Support professionals rate their compensation and benefits at Computer Generated Solutions with 2.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Technical Support salaries at Computer Generated Solutions.

How happy are Technical Support professionals working at Computer Generated Solutions?

32% of Technical Support employees at Computer Generated Solutions would recommend their employer to a friend. This rating has decreased by 66% in the past 12 months. Technical Support professionals have also rated Computer Generated Solutions with a 2.9 rating for work-life-balance, 2.0 rating for diversity and inclusion, 2.2 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Technical Support reviews

2.5

32% would recommend to a friend

(38 total reviews)

Phil Friedman

32% approve of CEO

32% positive business outlook

Ratings by category

2.9

Work/Life balance

2.9

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.0

Diversity & inclusion

2.0

Senior management

Technical Support employees have rated Computer Generated Solutions with 2.5 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Technical Support professionals have an average working experience there. Computer Generated Solutions is rated 35% below average by Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

3.0

Jun 28, 2022

Wouldn't recommend

Technical support

Recommend

CEO approval

Business Outlook

Pros

Really easy to get employed Decent pay considering the ease of employment

Cons

Nobody really cares about your existence Not very well organised

3.0

Mar 31, 2022

Job ratings

Technical support

Recommend

CEO approval

Business Outlook

Pros

Great for remote work from home and if you perform well they move you to other platforms of companies and don’t just drop you.

Cons

They should pay more. Working directly from company pays more. About $20 an hour

1.0

Feb 28, 2022

Pay is according to whether they like you a lot ...or not

Technical support

Recommend

CEO approval

Business Outlook

Pros

I would not recommend it.

Cons

All of it! You basically needed to beg for a raise...even after a great review.

Viewing 16 - 18 of 38 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Computer Generated Solutions

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wouldn't recommend

Job ratings

Pay is according to whether they like you a lot ...or not

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions