Is Computer Generated Solutions a good company to work for as a Technical Support?

Technical Support professionals working at Computer Generated Solutions have rated their employer with 2.5 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support employees well?

Technical Support professionals rate their compensation and benefits at Computer Generated Solutions with 2.2 out of 5 stars based on 38 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Technical Support salaries at Computer Generated Solutions.

How happy are Technical Support professionals working at Computer Generated Solutions?

32% of Technical Support employees at Computer Generated Solutions would recommend their employer to a friend. This rating has decreased by 66% in the past 12 months. Technical Support professionals have also rated Computer Generated Solutions with a 2.9 rating for work-life-balance, 2.0 rating for diversity and inclusion, 2.2 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Technical Support reviews

2.5

32% would recommend to a friend

(38 total reviews)

Phil Friedman

32% approve of CEO

32% positive business outlook

Ratings by category

2.9

Work/Life balance

2.9

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.0

Diversity & inclusion

2.0

Senior management

Technical Support employees have rated Computer Generated Solutions with 2.5 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Technical Support professionals have an average working experience there. Computer Generated Solutions is rated 35% below average by Technical Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

1.0

Jan 18, 2022

Low Pay, and Even Lower Standards

Technical support

Recommend

CEO approval

Business Outlook

Pros

None, as it turns out, except that the job was simple.

Cons

1. Bad remote desktop technology, which hampers training, and employees are then blamed for lack of progress in training, even to the point of being terminated. 2. Lowest rate of pay in industry, at $12/hour. 3. Hence, most, if not all of your managers and coworders will be idiots.

3.0

Nov 10, 2021

Interesting

Technical support

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues, except team leaders

Cons

Working hours and team leaders

3.0

Oct 1, 2021

It would be a good job if they were willing to pay competitive wages

Technical support

Recommend

CEO approval

Business Outlook

Pros

The pro is that you can work from home, they teach you the basics, and I do not believe they require a college degree. In addition, the job is easy when things are running well at the corporate level of whichever contract you're assigned to.

Cons

The pay is just not there, and they are not willing to budge or negotiate. Also, when the company who's contract you're working under experience a sweeping issue, they leave the company to the wolves, and those at the bottom of the totem pole take the heat (customer abuse).

Viewing 19 - 21 of 38 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Computer Generated Solutions

Technical Customer Service - On-site

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low Pay, and Even Lower Standards

Interesting

It would be a good job if they were willing to pay competitive wages

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions