Computer Generated Solutions reviews about "team"

Salary they need to go big beacause life is expensive

Only half of the team in your working region can get free holidays, the other half pick a different day to get free. No bonus pay for working on holidays.

Not very much room for promotion in the company. No benefits whatsoever. Less than average salary.

The pay is much lower than other call centers. You get absolutely no upper management support. Supervisors will not take calls and will only ask that you de-escalate the issue. The only support you get is through messaging on Microsoft Teams and getting help from other colleagues in the same position as you. The benefits plan for families is bad. Training is the bare minimum and not enough time in a training period while being on phone for the first couple of weeks. The software system used to do most of your work is horrendous and clearly not made for the purpose they use it for. For a company that is working for a computer-making company, they give out very mediocre equipment.

- Pay is in the lower end of the expect pay rate for this position. - Shortest promotion seen is 9 years. - No real room for growth. - Training is you shadowing another coworker for about half a month while also warming up to the calls and ticketing system.

Training could be improved, there are lots of nuances and hyper-specific things about the job that need to be explained. Schedule is tough.

Stressful environment,Their softwares are working really bad, you can’t get free days only if your team leader allows that, they don t care about employees at all