Con Edison Customer Service Representative CSR reviews

3.1

72% would recommend to a friend

(22 total reviews)
avatar

Tim Cawley

Not enough data to show CEO approval

87% positive business outlook

Customer Service Representative (CSR) employees have rated Con Edison with 3.1 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Con Edison is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

22 reviews
3.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

great benefits, very accommodating and understanding

Cons

not everyone is on the same page sometimes causing friction due to different procedures being taught

Viewing 4 - 6 of 22 Reviews

Glassdoor has 1,793 Con Edison reviews submitted anonymously by Con Edison employees. Read employee reviews and ratings on Glassdoor to decide if Con Edison is right for you.