Con Edison Customer Service Representative CSR reviews

3.1

72% would recommend to a friend

(22 total reviews)
avatar

Tim Cawley

Not enough data to show CEO approval

87% positive business outlook

Customer Service Representative (CSR) employees have rated Con Edison with 3.1 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Con Edison is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

22 reviews
5.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Great pay, Overtime, benefits, work culture

Cons

Mandated overtime, stringent schedules, recording of every single call but would side with customer

Viewing 19 - 21 of 22 Reviews

Glassdoor has 1,793 Con Edison reviews submitted anonymously by Con Edison employees. Read employee reviews and ratings on Glassdoor to decide if Con Edison is right for you.