Concentrix Inbound Customer Service reviews

2.6

37% would recommend to a friend

(27 total reviews)
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Chris Caldwell

27% approve of CEO

20% positive business outlook

Inbound Customer Service employees have rated Concentrix with 2.6 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Inbound Customer Service professionals have an average working experience there. Concentrix is rated 32% below average by Inbound Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews
5.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a Goal oriented company.

Cons

The company is Short staff of Management

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Concentrix Response
3y
We really appreciate this feedback! It's great to hear you were satisfied with your work experience. We are always looking for ways to improve our leadership teams for our staff members all across the globe, so thank you again for the review.
1.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

If you need a job urgently with pay

Cons

Hours, pay, hostile work environment, micro management, lack of appreciation and the list goes on.

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Concentrix Response
4y
Dear ex-colleague, sorry you did not have a good experience in Concentrix. Thank you for your feedback. We have taken this onboard and will pass it back to our management team. All the best for your future!
Viewing 10 - 12 of 27 Reviews

Glassdoor has 57,617 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.