Is Concentrix a good company to work for as a Tech Support?

Tech Support professionals working at Concentrix have rated their employer with 2.8 out of 5 stars in 155 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Tech Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Tech Support interview questions at Concentrix .

Does Concentrix pay Tech Support employees well?

Tech Support professionals rate their compensation and benefits at Concentrix with 3.1 out of 5 stars based on 155 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Tech Support salaries at Concentrix.

How happy are Tech Support professionals working at Concentrix?

42% of Tech Support employees at Concentrix would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Tech Support professionals have also rated Concentrix with a 2.9 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5523) , Team Leader (1850) , Agente De Atendimento (1641) , Customer Service Advisor (1437) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (648) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1146 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1133 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 892 reviews)); "Good environment and security services is good" ((in 849 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2970 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2070 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 512 reviews)); "Extended working hours" ((in 335 reviews))

Skip to content Skip to footer

Notifications

Concentrix

Concentrix Tech Support reviews

Item: Concentrix
Rating: 3
Author: Current employee - Tech Support

2.8

42% would recommend to a friend

(155 total reviews)

Chris Caldwell

59% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

Tech Support employees have rated Concentrix with 2.8 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Tech Support professionals have an average working experience there. Concentrix is rated 27% below average by Tech Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

155 reviews

1.0

Sep 9, 2015

Don't work here if you want to be paid on time! Quit to actually get paid on paydays

Tech support

Recommend

CEO approval

Business Outlook

Pros

The people on the actual contracts are pretty nice. So you get along with your coworkers

Cons

This company literally never had their payroll right. They paid dozens of employees weeks late every single payday.

3.0

Nov 7, 2014

This is my first Tech Support job and overall it was a good start

Tech support

Recommend

CEO approval

Business Outlook

Pros

HR staff are very good

Cons

Compensation is alright but not enough to make me stay, management is just alright, no free coffee, lounges are not special, no free wifi, training is not extensive, work hours are long, quiet lounge smells, work terminals are not helping at all when i started they are still using XP but good thing they upgraded to Win7 but still Excel, IE and system resources are very slow and disorganised, policies are poorly enforced, incentives are virtually non existent

Viewing 154 - 155 of 155 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Hewlett Packard Enterprise | HPE

3.6★Compensation & Benefits

Jobs at Concentrix

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Concentrix reviews FAQs

Concentrix reviews Concentrix Tech Support reviews

Concentrix

Concentrix Tech Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't work here if you want to be paid on time! Quit to actually get paid on paydays

This is my first Tech Support job and overall it was a good start

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Concentrix reviews FAQs

Jobs at Concentrix