Connection Client Operations Associate reviews

The job itself is a constant grind.

Poor pay, heavy middle management that doesn't have a clue what they are doing. Little to no control over your own book of business. Connection really needs to take a step back and reevaluate the business model. Everything here is chaos. Middle management is more concerned with making themselves look good to the higher ups then actually doing their jobs. They have new hire training classes every month for account reps because the position is a revolving door. You're calling old, bad opps that previous/current reps had no success with. The places you're calling know it's connection when they see the number and never answer. Their systems are archaic and outdated. If you've done sales before, you'll quickly realize this is more a clown show then a quality opportunity. You'll be fed a series of lies on how someday you'll make it to the top as an account manager with a massive book of business. Truth is, the Account Managers that have that got in with the company when the getting was good. It will never happen.