Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 60 reviews)); "good work life balance" ((in 28 reviews)); "I have a great manager" ((in 24 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Salaries are low, even when you consider it is a NH" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

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Connection

Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Culture & values

3.2

Diversity & inclusion

3.1

Career opportunities

2.8

Senior management

2.4

Compensation and benefits

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

183 reviews

3.0

Sep 6, 2022

Great start in the Industry but not great long term

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Knowledge Transfer Good Training Complex but attainable bonuses

Cons

Compensation poor support Reps Lack of focus on tenured AM's

4.0

Jul 15, 2022

Great Company to work for

Client operations associate

Recommend

CEO approval

Business Outlook

Pros

Great Communication, great work environment

Cons

Pay could be better, yearly increases are small.

3.0

May 24, 2022

Decent place to start career

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Good sales experience - Good training - Good perks

Cons

- Experience can vary depending on sales manager - Can be difficult starting off

Viewing 58 - 60 of 183 Reviews

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Connection

Connection Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great start in the Industry but not great long term

Great Company to work for

Decent place to start career

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