Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 89 reviews)); "The benefits are great!" ((in 60 reviews)); "good work/life balance" ((in 28 reviews)); "Training was great and beyond expectation in a good way!" ((in 28 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 26 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Low Salary but high commission potential" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

5.0

Apr 24, 2022

Here at connections we

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people. Great pay. Great employees. Great company. Treats their customers great.

Cons

You could use More hours

3.0

Mar 3, 2022

Pretty Decent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not a bad first job

Cons

Salary decreases each year for your first 2-3 years

Connection Response

4y

Thank you for your review. While base pay may change, commissions increase after you have been set up for success with our robust sales training.

1.0

Feb 18, 2022

Absolute Scam

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

free lunch MAYBE once a month

Cons

pay is terrible, commission structure is terrible, people are boring, management is useless, impossible to find quality leads, office sucks. This is the epitome of a typical sales job where everybody is just getting by and hates there lives

Connection Response

4y

Thank you for your feedback, it is unfortunate that you did not have a great experience while working at Connection. We take feedback seriously, should you want to discuss further please reach out to our HR department.

Viewing 61 - 63 of 183 Reviews

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Connection Client Operations Associate reviews

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Here at connections we

Pretty Decent

Absolute Scam

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