Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 89 reviews)); "The benefits are great!" ((in 60 reviews)); "good work/life balance" ((in 28 reviews)); "Training was great and beyond expectation in a good way!" ((in 28 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 26 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Low Salary but high commission potential" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

4.0

Feb 17, 2022

Best Job Ever

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, friendly people, no drama

Cons

Work is hard. Training team is full of drama and don't expect your peers to last long

3.0

Jan 27, 2022

Goods and Bads

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Great training program - Fun work environment - Free lunches, a lot of raffles, team outings

Cons

- Don't give you many opportunities/good accounts to work with - Very repetitive job, gets boring and draining - Difficult to advance within this job

Connection Response

4y

Thanks for sharing about your experience working at Connection. We are pleased to hear you found Connection to have a fun work environment and a great training. We pride ourselves on listening and learning from our current and former employees to ensure a continuous improvement culture and encourage you to share our opportunities for improvement with our team at Recruiting@connection.com.

4.0

Jan 25, 2022

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Lots to of IT products to sell.

Cons

Can't pay their employees correctly.

Connection Response

4y

Thank you for sharing your thoughts on working at Connection. We have a robust selection of products to sell for high income potential. If you have any issue with your pay, please reach out to payroll or your HRBP to resolve any pay issues.

Viewing 64 - 66 of 183 Reviews

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