Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 89 reviews)); "The benefits are great!" ((in 60 reviews)); "good work/life balance" ((in 28 reviews)); "Training was great and beyond expectation in a good way!" ((in 28 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 26 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Low Salary but high commission potential" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 17 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (183 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

3.0

Jun 14, 2021

Good starter job

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Teach the ins & outs of sales. Great sales experience & teaches resilience with cold calling.

Cons

Some managers provided leads & handed accounts to newer account managers. Others did not, so depending on the manager it can be difficult. High turnover

Connection Response

4y

Thank you for providing feedback; it is important to Connection to improve upon our employee experience.

5.0

May 20, 2021

Great training and team atmosphere

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great managers who provide great training

Cons

Low commission in first year

Connection Response

4y

Thank you for providing feedback; it is important to Connection to improve upon our employee experience.

3.0

Apr 30, 2021

Just OK

Account manager

Recommend

CEO approval

Business Outlook

Pros

They're always hiring They kind-a/sort-a believe in training They have a lot of customers

Cons

They're always hiring They kind-a/sort-a believe in training They have a lot of customers...and truly terrible systems and processes to boot.

Connection Response

4y

Thank you for providing feedback; it is important to Connection to improve upon our employee experience.

Viewing 79 - 81 of 183 Reviews

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Connection Client Operations Associate reviews

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Good starter job

Great training and team atmosphere

Just OK

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