Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
5.0
Oct 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The people are what make Connection so great. I’ve never worked for a company that has such a great culture and everyone rallying around a common goal. No company is perfect but after almost 4 years I have learned so much and feel very supported by management and co-workers. Even during COVID-19 I am having the best year in sales and tracking for a promotion. Management truly cares about professional development and the third party sales training was an awesome idea. Connection is a place where you can truly build a career as many of my co-workers have double digit tenure.

Cons

The systems were definitely in need of an update. The new systems have been a struggle to deal with. Management fortunately understands the challenges and have been making measured improvements. The sales role is not an easy job but that is communicated even during the interview process. If you are prepared to work hard and focus on your own development, you can have a very awesome career here.

1.0
Aug 28, 2020

It will not survive

Recommend
CEO approval
Business Outlook

Pros

Great coworkers to have on your team.

Cons

There is truly nothing good to say about working for this company. The system is broken, we are being asked to chase our own money/commission because we are not being paid properly. The company is over promising and under delivering to their customers. The morale is beyond low.

avatar
Connection Response
5y
Since 1982, we’ve connected customers with technology to enhance growth, elevate productivity, and empower innovation. Throughout the years, Connection has been recognized for performance excellence and continued trust as evident in the commendations from leading business publications and our partner community. Each award received reflects the hard work of our valued colleagues and their desire to exceed expectations. 2020 has not been without its challenges. We welcome opportunities to identify and discuss those areas in need of improvement. We will continue to translate problems into practical solutions for the benefit of the organization and the employee population. You are encouraged to engage your manager and/ or Human Resources Business Partner in the interest of enriching your Connection experience and addressing your concerns.
2.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team, great managers, and the perfect ramp up program for new hires with no sales experience.

Cons

Very frustrating compony to work for.

Viewing 106 - 108 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.