Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 2.9 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.4 out of 5 stars based on 183 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.5 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 60 reviews)); "good work life balance" ((in 28 reviews)); "I have a great manager" ((in 24 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 24 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 54 reviews)); "low pay compared to other companies" ((in 41 reviews)); "Salaries are low, even when you consider it is a NH" ((in 19 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 16 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 13 reviews))

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Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Ratings by category

3.5

Work/Life balance

3.2

Culture & values

3.2

Diversity & inclusion

3.1

Career opportunities

2.8

Senior management

2.4

Compensation and benefits

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

183 reviews

5.0

Jul 31, 2019

Great start

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing culture In-depth training Vendor perks

Cons

A lot of info not really a con but be ready to learn

4.0

Jul 31, 2019

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Very friendly atmosphere, potential is uncapped.

Cons

A lot to comprehend in the beginning, hopefully gets easier with time. An incredible amount of knowledge thrown at you.

2.0

Jul 2, 2019

Good learning opportunities. Wouldn’t stay long term.

Account manager

Recommend

CEO approval

Business Outlook

Pros

You go through extensive training and are exposed to a wide variety of IT working for this solutions provider. For better or worse, you are exposed to the entirety of the sales cycle- from cold calling and earning business to ensuring that all products and services are delivered to your customer in a timely manner.

Cons

Management’s got stale ideas on how to connect with both employees and customers. Systems and physical environments are old and tired. When it snows - even if it’s bad out- you’re expected to come in and work a full day. I was once sent home last Just because I drove a wrangler. There is a high turnover rate here because of the low pay, sonthis negatively affects morale on a constant basis.

Viewing 127 - 129 of 183 Reviews

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Connection Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great start

Account Manager

Good learning opportunities. Wouldn’t stay long term.

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