Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
4.0
Oct 17, 2019

Challenging but rewarding

Recommend
CEO approval
Business Outlook

Pros

You are essentially running your own business, with a massive amount of resources and information at your fingertips. Independence, free will to work as best fits for you, growth potential and you can change roles fairly seamlessly - they want to retain good employees. Leadership is good & honest but they do harp on some old fashioned thoughts. It’s an emotional rollercoaster and finding business is extremely hard. This job is not for the faint hearted and you will be miserable if you don’t come in with a positive attitude and massive drive to succeed. Management is excellent. Transparency is excellent. Our customers love our customer service & vendors always have positive things to say. Big enough to be a large scale company but still treated as a mom and pop shop - it’s perfect culture for everyone involved.

Cons

Systems are very outdated (though they are fixing that). The new hire coaching program is horrible & does not set employees up for success - just do away with it. The processes make everything slow and seemingly impossible.

1.0
Sep 22, 2019

Not so Great

Recommend
CEO approval
Business Outlook

Pros

Pays well at first, but you GET PAID LESS EVERY YEAR AFTER YOU START. All the positive reviews is because they try ti twist arms of new hires to write positive reviews as part of their work day. Luckily, I did not until now.

Cons

Basically telemarkting, false "positive" atmosphere, lame management, too many rules even though they try to act lax

Viewing 124 - 126 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.