Connection Client Operations Associate reviews

2.9

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 2.9 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 25% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
4.0
May 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and room for growth financially. Good work culture and incentives.

Cons

The training is very extensive and can be overwhelming. When I got here they had just started changing their personnel so multiple people who trained me or who supervised me were new in their role so they were often times unavailable or in training. Which was pretty frustrating when you need support.

1.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

good pay and training, the benefits are also amazing

Cons

very strict work environment managers lie to your face

avatar
Connection Response
6y
While the ability to generate consistent sales growth is important, so is retaining talented sales personnel. You mention commendable compensation and training. Developing effective recognition programs and designing a total reward strategy offering comprehensive benefits are a couple of means to showcase our genuine interest in our employees contributions and well-being. Integrity is one of Connection’s core values. If a member of the management team is not exemplifying our core values, you are encouraged to contact your Human Resources Business Partner to report your concern.
4.0
Jan 28, 2019

Good but demanding

Recommend
CEO approval
Business Outlook

Pros

Great benefits and perks (like vendor food carts)

Cons

minimum dials per day can be daunting

avatar
Connection Response
7y
Thank you for acknowledging the perks and solid benefits provided to you as an employee at Connection. For many, building a portfolio brings immense pleasure. The satisfaction that results in turning prospects into long-term customer relationships is priceless. We recommend you stay the course, utilize the resources we’ve provided and employ the strategies suggested by your manager and sales coach. You demonstrated some of the attributes associated with excellence to receive an offer of employment. Those individuals who exhibit a remarkable strength of conviction will achieve success. You can do this!
Viewing 133 - 135 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.