Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
5.0
Jan 14, 2019

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Everything that I was promised or told about prior to my first day- was held to be true. The people at Connection really make you feel welcomed automatically and are very helpful. I'm on a remote team and even though the rest of the team is spread across the country- you don't feel that way. I'm very excited to see where the future brings me.

Cons

None so far that I can find

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Connection Response
7y
Welcome to the Connection family! Setting realistic expectations is important regardless of an employee’s tenure with the organization. We’ve employed a concerted effort to develop an organizational culture that fosters teamwork. Thank you for your complimentary review.
5.0
Sep 17, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

The culture is just what I was looking for. My peers are always supporting and encouraging one another's success.

Cons

None, I really love my job.

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Connection Response
7y
It’s an absolute delight to read the genuine pleasure you have experienced at Connection. We pledge our unwavering dedication to fostering an organizational culture that encourages participation, nurtures motivation, acknowledges contributions and creates opportunities for professional growth and development. Thank you for your refreshing outlook and positive attitude.
5.0
Aug 31, 2018

New Hire

Recommend
CEO approval
Business Outlook

Pros

The training is phenomenal and management’s commitment to see you succeed is real. The support structure is worthy of a $3 billion dollar company. The ball is in your court here.

Cons

You are in a competitive environment, do not apply if you are not prepared to hit the phone hard.

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Connection Response
7y
We are tickled by your affirmative commentary. As a measure of showing our genuine interest in our employees’ progress, we invest heavily in providing the tools and resources so you can be effective as an account manager. From training on our products and services to fundamental sales skills, we make a concerted effort to bring out the best in every employee. You are correct that building a book of business requires fortitude, but the reward is so sweet. In addition to the robust compensation, account managers provide solutions to their customers to advance their offerings, create lasting fruitful partnerships and acquire new skills and knowledge. Yes, our sales managers inspire account managers to achieve their fullest potential. As your employer, you have our commitment that we will continue to invest in resources that will create opportunities and afford efficiencies to help you succeed with your customers.
Viewing 136 - 138 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.