Is Connection a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Connection have rated their employer with 3.0 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of Connection employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at Connection now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Connection .

Does Connection pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Connection with 2.6 out of 5 stars based on 183 anonymously submitted employee reviews. This is 17.5% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Connection.

How happy are Client Operations Associate professionals working at Connection?

47% of Client Operations Associate employees at Connection would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Client Operations Associate professionals have also rated Connection with a 3.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Connection?

Account Manager (169) , Sales (26) , Enterprise Account Executive (13) , Technician (13) , Manager (11) , Account Executive (10) , Sales Representative (10) , Business Development Specialist (9) , Senior Account Manager (9) , Senior Systems Engineer (9) , Partner Development Specialist (8) , Business Development (6) , Configuration Technician (6) , Sales Associate (6) , Sales Manager (6)

What are the pros of working at Connection according to real employee reviews?

"Great people and very helpful." ((in 83 reviews)); "benefits are good not great" ((in 67 reviews)); "I’ve never worked for a company that has such a great culture and everyone rallying around a common goal." ((in 29 reviews)); "good work/life balance" ((in 27 reviews)); "Training was great and beyond expectation in a good way!" ((in 25 reviews))

What are the cons of working at Connection according to real employee reviews?

"Poor management; culture of favoritism" ((in 55 reviews)); "low pay compared to other companies" ((in 44 reviews)); "Salaries are low, even when you consider it is a NH" ((in 17 reviews)); "It's more than just an outdated mentality and senior leadership focused on keeping their jobs." ((in 15 reviews)); "upper management is averse to change and wields a lot of power in thwarting positive direction changes and planning." ((in 12 reviews))

Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (183 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews

2.0

Jan 16, 2025

Salespeople Beware

Account manager

Recommend

CEO approval

Business Outlook

Pros

Better than average PTO- thats it

Cons

Just take a look at all the past negative reviews about this place-they are all true. Its a revolving door and you will be lucky to last 6 months. Truly a joke of a sales job There are lots of cons: there is no tech stack for a "tech" sales employee- you are using outdated methods and outdated leads. terrible base salary with little to no commission. you will be working a 20k deal and jump through hoops to make $150 in commission. only take this position if it is your last resort. You would probably make more money as a Manager at McDonalds

Connection Response

1y

Thank you for taking the time to share your feedback with us. We value your input and will be sharing your comments with our leadership team to help us improve. Your insights are important to us as we strive to create a better workplace for everyone.

1.0

Jan 14, 2025

Taken advantage of.

Account manager

Recommend

CEO approval

Business Outlook

Pros

When I started, I had the opportunity to build a business.

Cons

Once my business was built, they made me sign a change in compensation which was of course in their favor. They made me sign the documents in order to get paid but would not share what my goal would be.

Connection Response

1y

Thank you for taking the time to share your feedback on Glassdoor. We’re glad to hear that you appreciate the opportunity to build your book of business within our organization. We understand that the recent changes to the compensation plan have been a point of concern. These adjustments were made to better align with our evolving organizational and strategic goals. Your input is invaluable to us, and we encourage you to stay connected and share your thoughts as you experience the new plan. We believe that, over time, you will see how these changes are designed to support both your personal growth and our collective success. If you have any further suggestions or concerns, please don’t hesitate to reach out to HR. We are committed to fostering a supportive and rewarding work environment for all our team members.

5.0

Nov 16, 2024

Cs

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good job, night working palace

Cons

There is none so far away

Connection Response

1y

Thank you for your positive feedback, we appreciate you taking the time to share your experience with Connection.

Viewing 13 - 15 of 183 Reviews

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Connection Client Operations Associate reviews

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