Connection Client Operations Associate reviews

3.0

47% would recommend to a friend

(183 total reviews)

Timothy McGrath

45% approve of CEO

42% positive business outlook

Client Operations Associate employees have rated Connection with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Connection is rated 22% below average by Client Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

183 reviews
1.0
Mar 8, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Mostly care about you Great training

Cons

most companies you call into have been called a million times by the company

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Connection Response
1y
Thank you for sharing your experience at Connection. We're glad to hear that you feel cared for and appreciate our training programs. Your feedback is valuable, and we will share it with our leadership team for consideration. Feel free to reach out to HR if you'd like to discuss further. Thank you again for your feedback.
5.0
Jan 30, 2025

Current Account Manager

Recommend
CEO approval
Business Outlook

Pros

Has incredible work benefits for functions, work lunches, swag, gift cards etc.

Cons

Definitely a grind to build a book of business. ALOT of cold calling

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Connection Response
1y
Thank you for taking the time to share your feedback. We're thrilled to hear that you are enjoying the work benefits. We strive to create a positive and rewarding environment for our team. We understand that building your business can take time and a lot of effort. We're continuously looking for ways to support our team in this area and make the process more efficient. Your feedback is invaluable as we work to improve our strategies and provide better resources for our employees. Please lean on your sales coaches and managers for support and continue to share your experience with us. Thank you again for your insight. We appreciate your hard work and dedication.
3.0
Jan 24, 2025

Great people & low pay

Recommend
CEO approval
Business Outlook

Pros

I really enjoy the people there and have a great relationship with my manager. Everyone is pretty chill and friendly

Cons

Very low pay. 48k Base and it will take roughly 2 years before you are matching that in commission, according to all the 2+ year veterans I have spoken with Slowest tools I have ever used in 15 years

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Connection Response
1y
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoy working with your colleagues and have a great relationship with your manager. Our team culture is something we take pride in, and it’s wonderful to know that you find it friendly and supportive. We appreciate your valuable feedback and will share it with the team. We are dedicated to making improvements and supporting our team in every way possible.
Viewing 10 - 12 of 183 Reviews

Glassdoor has 875 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.