Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Weekly Paycheck(even though it does not pay the bills)

Cons

5 Billion/yr Company, Yet starting pay for most is close to what you earn at a fast food job. Within this year we have lost several highly certified techs to jobs for more money, and they do not even try to correct the issues. This is leaving shifts to be under staffed and over worked for most of the year. Several people are taking on more roles within their department with promise of promotion and raises, But the company never keeps its promise on this. We are told with get raises for every Comp TIA cert we get, but it can take months(up to 6months) to get that raise and then they do not always back pay you for the entire time. We have been told weekly that we all are replaceable at any moment.

avatar
Connection Response
9y
In 2016, Connection reported $2.7 billion dollars in revenue by offering a solutions based approach focused on customer needs. Within hours of an order being placed, it can be picked, configured, packed and routed to our customers for next-day delivery. We could not fulfill those needs without our lab techs. Investing in you is paramount to our ability to servicing our customers. Our lab techs are afforded opportunities to hold premier certifications that allow Connection to offer highly sought solutions to our customers. Our compensation team surveys the competitive marketplace regionally and collaborates with the leadership team to design compensation packages that operate in tandem with our total reward strategy. In the Distribution Center, lab techs receive a weekly incentive based on achieving certain productivity, quality and safety standards. In addition to defining how to compensate employees competitively, our philosophy includes strategies to attract, retain and reward high-performing individuals. One of those strategies is motivating employees to perform to the best of their ability. The message of “you are replaceable” is not conducive to nurturing an environment of content, productive employees. You are encouraged to reach out to Human Resources to discuss your experience further. Regardless, we will review the matter further with management to ensure that staffing operations are feasible for the workload and reinforce the necessity of fostering a harmonious work environment.
3.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers, fun atmosphere, great managers.

Cons

Unprofessional environment at times. Rediculously low compensation for experienced employees. Increased sales = increased workload but, not increased pay.

3.0
Mar 7, 2025

Working remote needs to be embraced

Recommend
CEO approval
Business Outlook

Pros

Benefits are truly amazing. Lots of perks. This is the best part of this job.

Cons

Compensation and raises could be a lot better. It is very important that you continue embracing remote work whenever possible. Managers need to truly learn how to manage remote workers. Focus on results instead of where people are located. Times are tough. Gas prices are high, rent and groceries are through the roof. Being remote saves both the company money and the employees. You don’t need so many buildings. It will also allow you to hire employees in diverse areas. The push for in office work only benefits older men. It truly hurts women and workers raising young families. Employees are too stressed out to be forced to be in office.

avatar
Connection Response
1y
Thank you for sharing your experience at Connection. We're glad to hear that you appreciate our benefits and perks. Your feedback is valuable, and we will share it with our leadership team for consideration. Thank you again for your feedback.
Viewing 37 - 39 of 827 Reviews

Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.