Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
1.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Fellow co-workers, they make the days go by a little less agonizing

Cons

In this review, I aim to recount my harrowing experience with Connection, shedding light on the hostile management, unscrupulous practices, and overall toxicity that permeated every aspect of my time with the company. While this review aims to share my personal encounter, it also serves as a cautionary tale for others who may find themselves seeking employment at Connection. I hope to provide insights into the behaviors, policies, and culture that made this particular employer a nightmare to work for. I commenced my employment at Connection shortly after high school and continued working there during a portion of my college career. However, my experience was marred by ceaseless harassment from the management, leading to countless tears and months of deep depression. Eventually, I made the decision to bring my two-year tenure at Connection to an end and transitioned to an authentic IT company that genuinely values and appreciates its employees – something Connection would benefit from considering. In retrospect, I should have trusted my instincts and walked away when no one showed up for my initial scheduled interview. However, being young and in need of what I believed to be a promising job, I decided to give it a chance. During the interview, I was presented with a role that seemed tailor-made for my skills, and I was filled with hope as I was assured that with my determination and demonstrated abilities, I would have ample opportunities for rapid advancement within the company. Another crucial aspect to highlight is the issue of overtime, which was conveniently omitted during the interview process. Just two weeks into my employment, all employees were subjected to mandatory overtime, requiring us to work from Monday to Saturday, starting at 4:00 am and ending at 2:30 pm. If you prioritize your own well-being and the time and energy you can devote to your family, I strongly recommend seeking employment opportunities elsewhere. Despite my strong qualifications, including multiple certifications and almost completing a degree in computer science, Connection showed no regard for my educational achievements. As a young and eager individual, I soon realized that the company took advantage of my willingness to adapt and learn. It became evident that Connection had a tendency to exploit those who were resistant to change, particularly by employing individuals who had previously worked in other factories within the Wilmington area. They created an environment where employees felt trapped and convinced that they would never find better employment elsewhere, treating them accordingly. My growing disdain for Connection began when a remarkable first-shift supervisor decided to step down, only to be replaced by an internal employee who was promoted to assume his role. In my view, this transition marked a significant turning point, triggering a downward spiral in both the team's morale and overall productivity within the Configuration Lab. Furthermore, I feel compelled to highlight a distressing incident involving a case of sexual harassment that I reported during my time at the company. To my dismay, the response from HR was disheartening, as they simply instructed the individual to cease their behavior without any further disciplinary action. Shockingly, when I sought support and understanding from HR, I was met with dismissive remarks suggesting that such incidents are commonplace for women and that we should simply grow accustomed to them. In conclusion, I strongly urge you to explore alternative employment opportunities, as I can confidently guarantee that you will encounter the same challenges and struggles as the current employees at Connection, just as I did during my tenure with the company.

3.0
Jul 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The work life balance is really good. Even before Covid- depending on your manager and team, most managers allowed some remote days. The environment can also be really fun and the people are good to work with.

Cons

3+ years there and not a single yearly merit raise. Even when showing you hit numbers, contribute to the team, drive revenue, they find excuses about how they don’t have “funding”. Even when “promoted”, they found a way to make sure it wasn’t a real raise. It’s unfortunate that they don’t pay their employees better because it was a good place to work.

1.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

free lunch MAYBE once a month

Cons

pay is terrible, commission structure is terrible, people are boring, management is useless, impossible to find quality leads, office sucks. This is the epitome of a typical sales job where everybody is just getting by and hates there lives

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Connection Response
4y
Thank you for your feedback, it is unfortunate that you did not have a great experience while working at Connection. We take feedback seriously, should you want to discuss further please reach out to our HR department.
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