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      Connection

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      Connection reviews

      3.3

      56% would recommend to a friend

      (829 total reviews)

      Timothy McGrath

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.4

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.0

      Senior management

      3.0

      Compensation and benefits

      Connection has an employee rating of 3.3 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      829 reviews
      4.0
      Oct 30, 2015

      Pretty Good

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good base salary, great training, (mostly) friendly co-workers, good atmosphere, lots of free lunches and free goodies from vendors.

      Cons

      One of the team managers is new, and the ego is easily bruised. Also seems insecure because does not like team members getting help from anyone else. Put us on the phones way too early. Make new AMs work old accounts that are long dead.

      avatar
      Connection Response
      10y
      Thank you for sharing your experience in our Sales office in Itasca, Illinois. We are glad that the compensation programs, the work environment, and perks are well received. We concur that a good way to learn how to be successful in Sales is to learn from those who have already had success. Therefore, ego should never get in the way of us winning against our competition. Your Sales Manager’s success is also ensured by you having success. We certainly can look into this further. In all likelihood, your Sales Manager worked in Sales as an individual contributor, had past success, and can pass on good ideas for you to have a successful career. Thank you again for sharing your feedback with us.
      3.0
      Oct 18, 2015

      Contract Relationship Manager

      Contract relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary and benefits were good. You worked in a team environment where everyone was held accountable for there role.

      Cons

      This company was the only federal division in the company. It was challenging to work with the parent company that mainly work in the commercial arena. Leadership did not go to bat for its staff with the parent company. It was understaffed, employees had to wear many hats and did not receive raises for their efforts.

      avatar
      Connection Response
      10y
      Our Federal Business is staffed and managed by a team that has a wealth of experience in the Federal Sector. That Division is empowered to conduct business in a manner to grow our business and ensure success. We continually strive to recognize achievement. The position referenced here is a Contracts role, where we offer yearly performance reviews and employees are eligible for merit increases based on the quality of their work.
      3.0
      Sep 30, 2015

      Just Ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, depending on department. Lenient remote work policy, you never have to feel guilty about arriving a little late or leaving a little early. Great coworkers, everyone is always friendly and welcoming. C-levels are nice, approachable. Benefits - 15 days off, no earned sick time.

      Cons

      A very large majority of the employees have been there 5, 10, 15 years and more. One might think 'it must be a great place to work' but it's really just convenience or lack of motivation or knowledge that there are better options. There's a huge complacency in the level of work produced and very little interest in changing in a positive direction. Old, crumbling systems and processes in place with lots of talk of change without any action behind it. The biggest con is layoffs following poor quarterly results and holding career fairs shortly after. Doesn't inspire confidence in employee security. Benefits - minimal 401k match, only 7 holidays, no notable employee appreciation events (unless you're in sales) <---Directors serve turkey lunch in the cafe at Thanksgiving. . .

      avatar
      Connection Response
      10y
      PC Connection does provide a good benefit package. We don't understand the comment about no sick time; sick time is available to all employees at all locations. While the author makes note of the longevity of employees at PC Connection which is accurate, we believe that employees stay here because of the positive work environment and the dedication they have to serving their customers both internal and external. Our customer retention rates and net promoter scores are enviable in any industry as evidence of this. We believe we have very competitive benefits and many employee discounts and perks for all employees. PC Connection is among one of the largest employers in New Hampshire and has provided significant employment opportunities. We do recognize the fact that our internal operating systems are an area of opportunity to invest in and several initiatives are well underway to address this.
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      Glassdoor has 876 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.