Connection reviews

3.3

54% would recommend to a friend

(827 total reviews)

Timothy McGrath

48% approve of CEO

45% positive business outlook

Connection has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

827 reviews
1.0
Aug 20, 2016

Stay Far Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It isn't Softmart anymore. Nothing else.

Cons

Harassment is tolerated, and seems to go on with no ramifications. A manager can openly use racist language with HR knowledge and not lose their job. All in all, not a professional environment.

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Connection Response
9y
While we don’t comment publicly on personnel matters, Softmart and now PC Connection share common core values such as Respect and Integrity for all employees and our foundations were both built on these principle’s.
5.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

-Management that does not micromanage. -Just introduced a good base salary of $40k year 1, $38k year 2 and $36k year 3. This salary allows a livable wage as you build your book of business. -VERY high earning potential. -Lots of perks and free lunches/swag. Plus perks for hitting goal, getting calls with vendors and creating opportunities. -Lots of bonuses.

Cons

-Some luck involved, can be disheartening when a newer person gets a big deal even when they haven’t talked to anyone and the vendor reaches out to PC Connection and that person luckily is tagged to that account. Can be good if it happens to you though! -It’s a grind. 50-70 calls everyday, lots of hang ups and people not answering or blocking/screening your calls. Sometimes feel like a typical telemarketer, even though you’re not. -Takes time to build your book of business. Have to stick it out for 2 years or so. -Can be tough to ask the right questions when you get a decision maker on the phone if you’r not tech. savvy. -Training is good, but does not really stick. You need to just do it in order to learn the systems. -The software program JDE is INCREDIBLY old and NOT intuitive. Something out of the 80’s. Literally looks like MS dos.

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Connection Response
9y
Thank you for your positive comments about working at PC Connection. Glad to hear you feel we are providing you with tools to be successful. We understand your concern over JDE being an outdated system and our IT organization has several initiatives underway to improve our systems.
4.0
Apr 10, 2016

Equal but not

Recommend
CEO approval
Business Outlook

Pros

Great pay 40k plus spiffs and bonuses. Yearly trips. Too much food!

Cons

Your happiness depends on your direct supervisor. If he or she likes you then great. But if not you are screwed. I have seen it on other teams. If your boss doesn't like you, no leads, no good accounts sent your way after a rep leaves.

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Connection Response
10y
Thank you for your feedback. PC Connection operates with a high degree of integrity and we believe many of your statements are not an accurate representations of how we conduct business . We are sorry you feel this way, as we do our best to promote a team atmosphere at PC Connection, always trying to be fair and consistent in our decision making.
Viewing 82 - 84 of 827 Reviews

Glassdoor has 874 Connection reviews submitted anonymously by Connection employees. Read employee reviews and ratings on Glassdoor to decide if Connection is right for you.