Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
5.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Just like their name, this company is always evolving and pushing their tech forward. I’m so glad I accepted a role here, the product’s value is obvious and unique. My only recommendation would be to keep leveling up the UI/UX, cloud databases, and CRM features for different user tiers - Everyone is welcoming. Depending on the team, the managers are generally very cool and supportive. Pay: If you put in the work, the earnings are great and on par with other top companies. Benefits: Solid perks (Gym, Health, 401k, phone bill, etc…) and a huge office with private rooms and entertainments.

Cons

Constant Contact should definitely consider raising the hourly pay. Aside from that, it is a great place to learn about all things tech and business if you are willing to put in the effort

4.0
Dec 3, 2025

Good not great

Recommend
CEO approval
Business Outlook

Pros

Great people, exciting product, expanding to new markets

Cons

Can be unorganized, political and lack clear direction from leadership

2.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work for most employees. Unless you live "within reason" you have to commute some days. But most days of work are done remotely.

Cons

New ownership/leadership is sinking this once great company. They use to hire only US based customer support but with new ownership they have outsourced to Canada, Mexico and India. The customer base as a whole hated this transition. Verbal abuse of staff from customers was an everyday occurrence. Few good managers/people remain employed there but those in charge are just there to micromanage; over your shoulder to make sure you get to the next interaction within 60 - 120 secs.

Viewing 25 - 27 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.