Control Risks reviews about "team"

47% positive business outlook

Reviews by job title

96 reviews
5.0
Jan 13, 2021

A company with great culture and intelligent employees

Anonymous employee
Recommend
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Pros

A lot of intelligent, friendly and nice colleagues Good company culture, probably the best in the industry Reasonable salary and good benefits Engaged in a wide variety of projects and allowed to take responsibility early on Good experience in the CV - got me many opportunities after leaving Holidays

Cons

Long hours and heavy workload (although the company does not encourage to work overtime) Not very tolerant about junior team members' mistakes Promotion opportunities can be limited to very few team members; but it is understandable

3.0
Oct 28, 2020
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Pros

Really interesting and knowledgeable specialists to work with when you can

Cons

Lack of structured training/ support for new hires with less direct experience Complex structure and Byzantine organisation / chains of commands and process Salaries comparatively low for industry and reluctance to hire full teams in the interests of greater profit margins - leads to a lot of work on your plate Bonuses aren't especially exciting

5.0
Nov 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people, ethics and teaming. Real family culture.

Cons

Internal communication alignment can sometimes be worked on.

3.0
Aug 7, 2020

culture

Recommend
CEO approval
Business Outlook

Pros

I liked my team they were great.

Cons

management need training, they need to recognize the employee for their contribution. less diversified team

3.0
May 1, 2020
Recommend
CEO approval
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Pros

The majority of people who work at Control Risks are extremely talented and intelligent. Many of them have extensive personal and professional experiences and come from a range of countries and backgrounds, making it a highly diverse and intellectually stimulating place to work. At the more junior level, most people are also very grounded and easy to get along with which creates a relaxed, collaborative, friendly and supportive team environment. The nature of the work is also extremely engaging and much of what you do is working on countries, topics and issues that are of genuine interest to yourself. You also work on fascinating projects for clients in a range of sectors from all over the world meaning you are also working on projects that also contribute towards your own knowledge, skills and expertise. The company offers a flexible work policy.

Cons

The company promotes itself internally as putting its people first and ensuring a good work-life balance. However, in reality the company is obsessed first and foremost with its budgets and finances and as a result, many teams have limited resources and employees often have to work long hours and weekends to ensure projects and tasks are complete. Personal development opportunities are also often sidelined to ensure work is completed. While in a busy corporate environment it is expected to put in longer hours from time to time, this has largely become the norm at Control Risks. On top of this, the company has a reputation for paying well below market rates. Collectively, these challenges are reflected by a relatively high turnover of staff, especially at junior levels. The company, however, does not care about this high turnover of junior resources as it knows it operates within a highly competitive market where it will be able to quickly rehire new people. In addition, there is a lack of creativity and dynamism at senior management levels with most senior leaders have been with the company for at least 7-10 years, if not longer. Supposedly 'new appointments' are often just internal reshuffles. As a result, the company's culture and attitude towards its people does not change. With Control Risks having a presence in a large number of countries and regions across the world this is often promoted as meaning there are lots of travel opportunities. However, these are often limited to particular people.

2.0
Jan 19, 2021

A race to the bottom

Anonymous employee
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CEO approval
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Pros

- Diverse and highly qualified colleagues, many of whom holding master's degree at relatively low levels. Given the nature of the work, mid to low-level employees are also diverse, having come from different countries. - Solid research team with easy knowledge transfer. Most people are willing to share information and help each other out, especially during busy periods where we were left to on our own despite our feedback of understaffing. - Once in a while there are interesting projects from either niche sectors or project types. These helped a researcher to be more creative in problem solving, but then again they must do it on their own because no resources, mentorship or training for these nonstandard works was provided.

Cons

- No investment in employee's professional development. For the Business Intelligence practice, research and writing are pretty much the only hard skills you have as a researcher. They might argue OSINT skills, but it's largely basic surface web research and is not transferrable to actual OSINT roles. - Fixation on billable man-hours, narrowly defined as any work tagged to a project. 1) The high KPI on this makes it virtually impossible for a junior employee to spend time on personal development, though there's not much resource on that, either. 2) There are non-billable hours that are still essential to winning billable projects, such as proposal writing and scoping; however, it is perplexing that the management has decided that these are not part of productive hours. As a result, sloppy proposals, underestimation of project price and tight timeline are common, and the directors would leave it to the project team to deliver anyway. - Stagnant if not declining industry, with declining pool of clients and project value. As such, the most common way companies gain advantage is to undercut price or promise faster turnover. There's a limit to how fast the project team could realistically complete a project without either sacrificing quality or work overtime every single time. Any feedback on this has fallen on deaf ears. - Fixation on revenue means little to no effort on employee welfare to retain them. Systemic issue such as described above is the source of dissatisfaction, brain drain and poor morale, and this couldn't be offset by random wellness sessions instigated by HR. - No transparency from leadership, even on the most basic things like tracking our own monthly KPIs. Salary discussion is actively discouraged. No, it is a good practice to minimise information asymmetry and ensure fair pay and to prohibit that just worsens your reputation. - Compensate your employees accordingly. So many are offered bottom of the pay range despite their track record showing otherwise. Company is only willing to bump up compensation when they're threatening to leave. This shows you have the budget all along, but aren't willing to reward them if they had stayed. Why is that? Also, bonus is really low. - No clear career progression, which has been largely based on tenure. I'm beating the dead horse here, but I still think it's necessary to say that having mostly Caucasian leadership regardless of the office location (even Asia) despite having locals as the majority of mid- to junior-level employees indicates a lack of willingness to localise the practice at the very least. As I have said, there are so many highly, and even over-, qualified people at the lower levels.

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