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Cook Children's Health Care System

Engaged Employer

Cook Children's Health Care System reviews

4.3

78% would recommend to a friend

(812 total reviews)
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Rick W. Merrill

90% approve of CEO

80% positive business outlook

Cook Children's Health Care System has an employee rating of 4.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cook Children's Health Care System employee rating is 24% above average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

812 reviews
3.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Small town feel in a big city. Good employee perks and events. Competitive wages.

Cons

Very cliquish. Double standards and micro managing department heads. If you weren't popular in high school, chances are you won't be here either. It feels like stepping back into my high school days of cheerleaders/jocks vs. nerdy smart outcasts. Meetings will be the main thing you'll do no matter what department you are in. These people love meetings. Nothing gets done, but they like to talk about what isn't being done in the meetings. Meetings which are taking up the time you need to get 'said' thing-done! I have a feeling that the CEO and CFO have no clue what is actually going on and the Foundation that gathers the donor funding for various programs are equally as clueless. It's a hot mess. They do talk a good game though. You'll be SOLD during orientation. You'll feel proud of working there. Slowly you'll see the unraveling of their propaganda machine and become jaded. It has happened to everyone I know who have worked there, myself included. If you are okay being a drone worker bee and taking orders that make no sense, going to meetings in an echo chamber, then this place is for you. If you like feeling like you belong to a dysfunctional family that love to be inside your brain at all times, then this place is for you. If you like working around a bunch of country bumpkins who are afraid of Muslims and poor people, then this place is for you. If you want to sit around and talk about your baby and husband instead of doing your job, then this place is definitely for you. If you watch mainstream reality TV shows and think that it matters then apply for the child life department. It's brimming with idiots who have no idea what is happening in the world around them. The parking garage you will be forced to park in is like playing the game of Risk every morning. There are tons of employee driven events that you can be a part of if you are one of the lucky "cool people" who are invited to participate. If you are trying to be a child life specialist because you want to help children, that is great and noble of you but you will not find that at Cook Childrens. Some of the specialist are great, but you won't see them because they are doing their job and everyone else's job. If you are male and reading this, then count yourself out of the race right now. You will never be hired at this company for the child life department. It is clearly a female only club, trust me on this.

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Cook Children's Health Care System Response
7y
Working for Cook Children’s is more than just a job. It’s a promise to improve the lives of children in our community, and beyond. A critical part of our mission is to integrate the views, needs, and suggestions of our employees, who we find to be richly accomplished, and we appreciate their contributions as a whole. Cook Children’s depends on our employees to focus on providing an exceptional patient experience for everyone, and working as a team helps us to accomplish this goal. We provide many avenues for our employees to express their concerns, and in fact, welcome these suggestions as we strive for continuous employee satisfaction and improvement of the employee experience. Cook Children’s sincerely apologizes to anyone who has left our employment feeling unappreciated. We strive to make Cook Children’s a place where employees feel the work they do, and their efforts for patients and their families, matter.
2.0
Jun 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Awesome customers I enjoyed working for my immediate manager My team worked well together

Cons

No flexibility when it comes to working remotely No flexibility when it comes to work schedules (allow for a flex day) Work life balance is not great No advancement opportunities Leadership can be micromanagers Lack of greater training/ knowledge Pay needs to be re-evaluated to market standard Benefits could be better- health insurance specifically Upper leadership is not transparent Parking is horrible

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Cook Children's Health Care System Response
5y
We appreciate your honest feedback on your experience with Cook Children's IT team. While we are glad that you enjoyed working with your customers and your team, we are very sad that your schedule and the demands of your job did promote a good work-life balance. Your concerns about leadership and opportunities to advance have also been heard. If you want to give us more background on the concerns you have listed, please reach out to us at AskTalentAcquisition@cookchildrens.org.
1.0
Nov 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Miracles performed daily for the patients and their families. The resources for them have no end - as it should be!

Cons

Favoritism and bias abound. No accountability for Leadership. People who have been around the organization long enough should remember what the culture was like. That culture needs to return. The morale has plummeted and made it impossible to "feel good" about working there. The Medical Center was always a whole different place, but IT is not treated the same way. The "processes" you're asked to follow are only imposed on some, not others. Some are punished for non-existent "reasons". Complaints are not taken to heart. Once a person is perceived as weak or annoying, they get on a corrective action plan. I watched it done to so many people who were powerless to stop it. The things that were written about them in these actions plans that they were forced to sign was truly sad. The fact that they "care" for children and mistreat their parents who work there shows that they are only concerned about one thing - money.

Viewing 4 - 6 of 812 Reviews

Glassdoor has 855 Cook Children's Health Care System reviews submitted anonymously by Cook Children's Health Care System employees. Read employee reviews and ratings on Glassdoor to decide if Cook Children's Health Care System is right for you.