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      Copart

      Engaged Employer

      Copart Customer Service Representative CSR reviews

      1.9

      1% would recommend to a friend

      (38 total reviews)
      avatar

      Jay Adair

      64% approve of CEO

      16% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      1.9

      Compensation and benefits

      1.8

      Work/Life balance

      1.7

      Senior management

      1.3

      Culture & values

      1.3

      Career opportunities

      Customer Service Representative (CSR) employees have rated Copart with 1.9 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Copart is rated 46% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      38 reviews
      2.0
      Feb 4, 2026

      No guidance

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There will always be work

      Cons

      Constantly being asked to bend or break policies , owners always confuse not knowing what’s going on !!! Company is s number game how can we get the most vehicles with as little people possible Even when we need assistance management can never be found!

      2.0
      Apr 24, 2025

      RUN don't walk!!!!!!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      NONE that I can think of!!!

      Cons

      Management plays favoritism, unprofessional, bullies. The only care about the seller and keeping them happy to keep the contracts. They don't care how its accomplished or what they have to make "Mandatory" fearmonger you into doing it.

      Viewing 1 - 3 of 38 Reviews
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      Copart reviewsCopart Customer Service Representative (CSR) reviews

      Glassdoor has 1,786 Copart reviews submitted anonymously by Copart employees. Read employee reviews and ratings on Glassdoor to decide if Copart is right for you.