Is Copart a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Copart have rated their employer with 1.9 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Copart employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Copart now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Copart .

Does Copart pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Copart with 1.9 out of 5 stars based on 38 anonymously submitted employee reviews. This is 41.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Copart.

What are the top reviewed jobs at Copart?

Software Engineer (97) , Customer Service Representative (94) , Senior Software Engineer (47) , General Manager (39) , Customer Service Representative (CSR) (38) , Junior Software Engineer (30) , Manager (29) , Title Clerk (29) , Office Manager (20) , Receiver (20) , Loader Operator (18) , Inventory Specialist (17) , Software Engineer(Internship) (17) , Assistant General Manager (16) , Business Process Executive (16)

What are the pros of working at Copart according to real employee reviews?

"full time and have good benefit" ((in 76 reviews)); "Work life balance was good by providing WFH and flexibility options." ((in 60 reviews)); "great company and people who care" ((in 54 reviews)); "Great team to work & Flexible" ((in 41 reviews)); "Good work culture and ownership of tasks" ((in 40 reviews))

What are the cons of working at Copart according to real employee reviews?

"poor management with lack of empathy" ((in 125 reviews)); "Pay is low and you aren't ever paid your worth" ((in 80 reviews)); "Managers are awful" ((in 44 reviews)); "Upper management is absolutely clueless about how to successfully run a used car purchasing program." ((in 35 reviews)); "No training or training manuals" ((in 31 reviews))

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Copart

Copart Customer Service Representative CSR reviews

1.9

1% would recommend to a friend

(38 total reviews)

Jay Adair

64% approve of CEO

16% positive business outlook

Ratings by category

3.6

Diversity & inclusion

1.9

Compensation and benefits

1.8

Work/Life balance

1.7

Senior management

1.3

Culture & values

1.3

Career opportunities

Customer Service Representative (CSR) employees have rated Copart with 1.9 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Copart is rated 46% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

38 reviews

1.0

Oct 17, 2024

Trash company and trash job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None. Period. Unless you're ok with ripping people off.

Cons

Your soul feels dirty because you see all the ways they're ripping off customers. The audits are meant to get people fired so they don't last long. Save yourself the trouble and don't try. I was interviewing for scheduling, only to find out they tricked me and 1st day of training was a welcome to the CSR job. I wish I would have walked.

1.0

Mar 21, 2024

Complaints 24/7

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Colleagues were decent and helpful enough

Cons

Too many responsibilities for the low pay, Constantly dealing with customer's complaints. Overall miserable place to work

3.0

Jan 27, 2024

horrible General Manager

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

great coworkers and office manager along with outside staff, great company in general

Cons

The general manager delegates all of his work to the office manager and takes credit for it, while HR fails to support employees.

Viewing 7 - 9 of 38 Reviews

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Copart Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Trash company and trash job

Complaints 24/7

horrible General Manager

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