Copytalk reviews

3.1

49% would recommend to a friend

(44 total reviews)

Maree Moscati

35% approve of CEO

29% positive business outlook

Copytalk has an employee rating of 3.1 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Copytalk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great management. Pay increases the better you get. It was also nice to be able to put on headphones and do my work.

Cons

A little boring, but I didn't mind it too much

1.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Choose your own hours to suffer

Cons

Literally everything. You can’t talk, can’t have your phone, can’t take a bathroom break without logging off for 30 minutes. It’s nonstop work for minimum wage. Their turnover is ridiculous.

avatar
Copytalk Response
7y
Thank you for your honest feedback. We're sorry to hear that your time working with us left you with such a negative view of the company. Let's discuss your complaints. The pro you listed was that you are able to make your own schedule, which is what draws most people to this job. That very flexibility addresses a recurring complaint in your review. No one is forced to work nonstop, because they have the ability to adjust their schedule to include breaks. While on break, employees certainly can talk among themselves, but due to the nature of transcribing, employees must pay attention to their audio for the sake of speed and accuracy. Phones are not allowed at stations due to our commitment to providing total privacy and security for our customers, however phones can be used on breaks outside of the production room. Every manager has the ability to offer leniency on the break policy within reason, on a case-by-case basis. Lastly, we offer very clear cut and transparent Enhanced Pay metrics so that everyone has the opportunity to earn up to $13/hour.
2.0
Feb 25, 2018

OK For Students

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, 16 hours is all you have to work, management flexible when comes to reschedule and during exam week

Cons

Log out for over 2 minutes and boom cannot log in for 30 minutes. No real advancement potential. Boring repetitive work. If your fingers aren't moving, you basically are not getting paid. There is no down-time when you are working.

avatar
Copytalk Response
7y
Thank you for your honest feedback. We love that you enjoyed our unparalleled scheduling flexibility during your time working with us, but we're also sorry to see that you left with a negative view of the job. Let's discuss the issues you raised. Break policy: Every manager is allowed to use discretion on making exceptions with the break policy, within reason of course. With the aforementioned flexible scheduling comes the ability to add breaks to your schedule as needed, providing everyone the opportunity for downtime. Advancement opportunities: Everyone who works for Copytalk Business Services started out as entry-level scribes. Anytime there is an opening for a QA, we give that position to a current scribe. When an opening comes available for a keyholder or an Operations Supervisor, we offer those positions to our QAs. And then Pay: Our hourly pay rate is competitive for the location of each office. You can make up to $13/hour by hitting production-based metrics. We also offer referral bonuses, where you can get an extra $50 on your paycheck for any new hire that cites you as their referral source.
Viewing 13 - 15 of 44 Reviews

Glassdoor has 44 Copytalk reviews submitted anonymously by Copytalk employees. Read employee reviews and ratings on Glassdoor to decide if Copytalk is right for you.