Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 774 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Resident Experience Manager .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Maintenance Technician (15) , Resident Experience Manager (15) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 54 reviews)); "Great pay but not for the hours." ((in 52 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 49 reviews)); "The people are great and passionate about what they do." ((in 34 reviews)); "Working at such a large community can be great for commission." ((in 20 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 24 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "Terrible Managers" ((in 18 reviews)); "Job security is uncertain, management can be inconsistent, and favoritism is common." ((in 13 reviews)); "Long hours and weekends are required" ((in 11 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(751 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

751 reviews

4.0

Feb 16, 2020

Great culture but areas for improvement

Community manager

Recommend

CEO approval

Business Outlook

Pros

The culture is rich and they put forth an effort to host special events for team members. Pay and bonus structure is fair. Community operations like landscaping, waste management, payroll, and training are organized and systematic. Resident events are fully supported and well budgeted. High focus on quality training opportunities. With so many communities coming on board regularly, the opportunity for advancement is high. High focus on customer service. Resident concerns are always addressed quickly.

Cons

Work/life balance is not ideal. Managers are required to complete tasks like lead management and reputation responses 7 days a week. The communities are often understaffed to achieve budgeting goals which can leave team members over extended. The helpdesk/IT assistance often goes unresolved for days up to weeks.

Cortland Response

6y

Hi! At Cortland, we yearn to provide all associates with the support wherever they may need it. Our sole focus is our residents, which sometimes means working longer days to ensure their experience is nothing less than our Cortland best. With our growth comes growing pains; however, we’ve adapted to guarantee our communities have the resources they need to achieve success. You’re right – Cortland is the place to be if you want to accelerate your career! We provide Cortlandians with a multitude of trainings in their area of interest and certainly reward hard work at every level.

5.0

Feb 14, 2020

Amazing company to work for!

Resident experience manager

Recommend

CEO approval

Business Outlook

Pros

Culture - Core Values Opportunity for growth Plenty of training The property I work at was purchased by Cortland in September 2019 and it has been nothing but improvements and continuous support from upper management. I am grateful to be a part of such a great company!

Cons

So far I have not seen any cons to report. I genuinely love working for Cortland.

Cortland Response

6y

Hey, there! It’s great to hear the transition to Cortland has exceeded your expectations. We strive to support all our associates so they can succeed in their role! As for holiday parties, we want to celebrate coming together with your work family, which currently means no guests. However, there might be some changes in the future. We’re glad you’re enjoying your experience so far!

5.0

Feb 14, 2020

Great Place to Work

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Work hard, play hard environment; innovation encouraged; constantly striving to be better. Chances for advancement within the organization are exceptional.

Cons

The constant quest to better ourselves sometimes results in so many new initiatives that the basics can be overlooked. Associates who are able to prioritize and not get bogged down do best here.

Cortland Response

6y

Hi, Cortlandian! We’re glad you’ve embraced our work hard, play hard mentality. Where we are today wouldn’t have been possible without our innovativeness and drive. We’re also firm believers of rewarding those who go above and beyond with career advancement opportunities! Even with our rapid growth new initiatives that are implemented, we always remain focused on what matters most –our associates and our residents.

Viewing 493 - 495 of 751 Reviews

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Cortland reviews

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Great culture but areas for improvement

Amazing company to work for!

Great Place to Work

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