Is Cortland a good company to work for?

Cortland has an overall rating of 3.4 out of 5, based on over 774 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 54% of employees would recommend working at Cortland to a friend and 52% have a positive outlook for the business. The best reviews about Cortland have been left by employees working as Assistant Community Manager , Community Manager and Resident Experience Manager .

Does Cortland pay their employees well?

According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cortland. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Cortland?

54% of Cortland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cortland 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Cortland?

Leasing Consultant (118) , Community Manager (66) , Leasing Agent (20) , Service Manager (17) , Assistant Community Manager (16) , Assistant Manager (16) , Property Manager (16) , Maintenance Technician (15) , Resident Experience Manager (15) , Leasing Professional (11) , Leasing Manager (10) , Project Manager (10) , Director (8) , Leasing (8) , Accountant (6)

What are the pros of working at Cortland according to real employee reviews?

"It is amazing how a company so young has already created such a great culture." ((in 54 reviews)); "Great pay but not for the hours." ((in 52 reviews)); "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission" ((in 49 reviews)); "The people are great and passionate about what they do." ((in 34 reviews)); "Working at such a large community can be great for commission." ((in 20 reviews))

What are the cons of working at Cortland according to real employee reviews?

"No work life balance exists" ((in 24 reviews)); "Upper management is blind to the weaknesses of its CMs and supervisors." ((in 24 reviews)); "Terrible Managers" ((in 18 reviews)); "Job security is uncertain, management can be inconsistent, and favoritism is common." ((in 13 reviews)); "Long hours and weekends are required" ((in 11 reviews))

What are the top reviewed Cortland locations?

Atlanta , Dallas , Columbus , Charlotte , Orlando , Tampa , Houston , Denver , Fort Worth , Irving , Frisco , Smyrna , Phoenix , Plano , Nashville , Austin , Alpharetta , Marietta , Raleigh , San Antonio , Decatur , Allen , Grand Prairie , Kingwood , Broomfield , West Palm Beach , Roswell , Birmingham , Cary , McKinney

Cortland reviews

3.4

54% would recommend to a friend

(751 total reviews)

Steven DeFrancis

68% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.0

Senior management

Cortland has an employee rating of 3.4 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cortland employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

751 reviews

5.0

Feb 14, 2020

Leasing Consultant

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Positive company, Commissions great, Cares about there communities, Is very resident focused. Any issues or answers you need they will find a way to get to you. Will actually train Good benefits amazing at responding to emails Good at making it fun Beautiful communities

Cons

A lot of switching of how to client focus and reach out to prospects Pays Average.. (they should pay more hourly for how much work leasing has to do daily. ). Daily color themed days all the time. Is always most. Should be more flexible on choice to when wear the colors of day. - or give money to get those colors Can feel a little over worked

Cortland Response

6y

Hello! It’s true – our residents are our top priority. Their unique experience with Cortland is what has allowed us to become a leader in the multifamily industry! Our amazing onsite associates like you continue to provide an unparalleled living experience, which can sometimes mean longer days. However, we do believe providing our associates with a great professional know-how is also essential to our success as a company. Training Cortlandians to be better at their jobs, offering great benefits, and doing it all while having fun is what we’re about! We also value ideas and opinions from our associates to help us improve, so please voice these to your supervisor. #LoveWhatYouDoAndLetItShow

3.0

Feb 14, 2020

Cortland is not what it used to be

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Top rated management company, well known, closed on Sundays at most properties.

Cons

Commission structure is CONSTANTLY changing for the worst, pay structure for employees has decreased dramatically, Cortland is no longer employee first it is now resident first, appreciation for employees disappeared quickly, hard to get recognized by higher ups for promotions. Not enough staff at smaller properties just because we don't have enough units doesn't mean we aren't busy all day long and need the extra help, everything is about budget budget budget.

Cortland Response

6y

Hey, Cortlandian! We greatly appreciate your feedback. As you may already know, we do put residents first – but we never forget about our associates! Yes, our commission structure changed, and we encourage you to reach out to your manager to learn more about the current structure. We still believe in rewarding associates who produce excellent results. There is always room to advance at Cortland, and we pride ourselves in giving associates those opportunities! We’re growing rapidly, and as we do, there will be growing pains, but we will continue to accommodate our associates in every way we can. #ListenWithYourHeartAndYourMind

5.0

Feb 14, 2020

I can honestly I like the place

Watch keeper

Recommend

CEO approval

Business Outlook

Pros

1. Good Company Culture 2.They know how To get team members bought into the mission 3. I have a lot of pros that I don’t have time to write

Cons

Give long term employees Pay increases

Cortland Response

6y

Hi! We want all our associates to feel that company culture is prominent, so we’re glad you’ve been able to experience it! We believe we value our Cortlandians and reward hard work, which is why we review performance every year. The purpose of these reviews is to ensure our associates are being compensated properly for the work they’re doing! Please reach out to your supervisor to make sure you’re engaging in these reviews. #GrowTogetherAndPlayAsATeam

Viewing 496 - 498 of 751 Reviews

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Leasing Consultant

Cortland is not what it used to be

I can honestly I like the place

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