CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
avatar

Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
1.0
Dec 16, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to get the discounted product. I enjoyed many of my coworkers in the store level.

Cons

The company as a whole DOES NOT CARE about their employees. I had a horrible experience at this company. I worked there for over two years with a great manager that I loved. When she was promoted to a higher-volume store, instead of promoting the current assistant manager who had been with the company for 6 years they hired out. The new manager knew nothing, and didn't care about the job whatsoever. She got the assistant manager fired within 2 days of being there, then took a leave of absence for over 2 weeks right after getting the job. She would sit in the back room and do nothing all day. This was horrible for morale as everyone below her making well less than her were doing her job while she sat and ate and socialized and left for hours on end to run "errands". I could NOT believe the way this company shows their "appreciation" for dedicated employees who work for minimum wage and for days on end without a day off. I was offered the assistant manager position when the store went to hell, and it took months to even BEGIN to get me trained. I luckily found another job before being promoted. The horrible manager lasted well over a year without notice of her lacking work and only left when she quit on her own. During this time, the customers complained, employees complained, and it all fell on deaf ears. Our district manager also ignored our concerns, as we genuinely cared about the store when this all started. She looked at me like I was an idiot when I couldn't hold back the tears while trying to explain the situation. She made us all feel inferior and her management strategy was to intimidate and scare us out of asking for anything that we felt we deserved, such as raises. Also, if you don't set up direct deposit, the paper checks come in the store mail on Fridays. My check didn't come on Friday. I was making minimum wage working at Cosmoprof and really needed my measly paychecks. Called my district manager, who didn't answer and never called me back. No one cared. I didn't get my check for 4 days. Didn't matter to them that I couldn't pay my bills- it didn't affect them.

2.0
Nov 29, 2015

CosmoProf

Recommend
CEO approval
Business Outlook

Pros

I had an excellent manager, Ana Carpena during the one year I worked there.

Cons

Hourly wage was ridiculously low, and upper management was very rude and unprofessional.

5.0
Nov 20, 2015
Recommend
CEO approval
Business Outlook

Pros

benefits of being able to get discounted product

Cons

loved the company no cons other than lots of road time and that is with any sales job

Viewing 745 - 747 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.