CosmoProf reviews

2.9

40% would recommend to a friend

(764 total reviews)
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Denise Paulonis

47% approve of CEO

32% positive business outlook

CosmoProf has an employee rating of 2.9 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CosmoProf employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

764 reviews
3.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Got to work with some amazing industry leaders, salon owners, and stylists. Flexibility in scheduling. Traveling and networking while seeing the latest trends and products.

Cons

Huge disconnect between the reps who call on salons and the people in the office who make the decisions and purchases. The buyers have made some very bad decisions and its the reps who are blamed for an item's failure. The company cannibalizes itself. The stores, outside reps, and inside reps are all competing against each other for sales from the same customers. Lower and mid-level managers usually have no salon experience and lack basic management skills....especially in California. The concept of being a leader escapes them....they are micromanagers.

1.0
Sep 16, 2022
Recommend
CEO approval
Business Outlook

Pros

20% discount and my on store teM and manager are amazing

Cons

Where do I even start? Corporate sets insanely low starting pay. They set really high unscheduled goals. They give the CCC positions a lot of extra work but virtually no extra hours and only a 60 cent raise. Corporate micromanage the hell of our store with weekly and biweekly meetings, weekly focus sheets, group chats, constant emails about goals and hours.we have been listening to the same songs on the radio since January. It has been detriment to our mental health to the point we turned it off and listen to a bluetooth speaker. They can have record profits and still tell you they can't afford to pay you more. Also zero communication about products we can g3t but our competitors have.

1.0
Jun 20, 2022

Low pay, terrible upper management, no growth

Recommend
CEO approval
Business Outlook

Pros

Hours are good for retail. Holidays off.

Cons

Upper management needs to be fired. They do not know how to run a business and this place has went down ever since. They only pay 10 dollars and hour and your yearly raise is freakin 20 cents. It will take you five years to get to 11 dollars. Everyone else is starting out way higher and paying their employees. Not here. You are also expected to do everything. Hold keys and everything. For 10 dollars.

Viewing 16 - 18 of 764 Reviews

Glassdoor has 771 CosmoProf reviews submitted anonymously by CosmoProf employees. Read employee reviews and ratings on Glassdoor to decide if CosmoProf is right for you.