Costello Medical reviews

Thank you for sharing your feedback about your time at Costello Medical. We are sorry to learn about your experience; please be assured that cultivating an inclusive and supportive environment is important to us and is one of our highest performing areas; 95% of colleagues were strongly satisfied, satisfied or somewhat satisfied with the support they receive in our 2024 UK Employee Survey. It is therefore disappointing to hear that this wasn’t reflected in your experience, and please be assured that this is not feedback we would expect to receive. If you would like to expand upon the feedback, please do not hesitate to get in contact. Thank you again for taking the time to provide us with your insights. We wish you every success in your future endeavours.

Thank you for taking the time to leave your feedback about your experience at Costello Medical. We are sorry to hear of your concerns about your previous workload; we recognise that due to the nature of our work, there will inevitably be periods of increased workload and that client demands can be high, but we want to ensure that unsustainable workloads are not the norm. Having periods to reset and recalibrate are really important. For this reason, we actively encourage all colleagues to speak with their line manager, Division Head or the People team if they have any concerns because there are steps we can take to support you. Please be assured that it is taken seriously when colleagues do so, and certainly not taken advantage of, and recent Employee Survey results show that over 86% of respondents strongly agreed or agreed that their line manager supports their wellbeing. Fostering a supportive and friendly environment is very important to us, and so we are sorry to hear that this was not your experience. Thank you again for taking the time to review your experience at Costello Medical.