Costello Medical reviews

- Extremely high stress and high-intensity work, allocated unreasonably little amount of time for the work we have to complete - Toxic positivity and perfectionist culture where issues are always twisted to be a good thing when they are clearly not - If you flag issues with the workload or are caught working after hours, you will be blamed and accused of not being efficient enough, when the truth is everyone is secretly working way longer hours than they appear to try to seem like they are managing fine - e.g., I see documents saved at 3am on a Sunday, and my colleague sends a scheduled message for 8am Monday to tell me the document has been reviewed - every single thing you say, every email you send, every action or word you type will be picked apart and criticised, zero tolerance for minor “mistakes” or rather anything that doesn’t fit the standard “Costello” style, which leaves employees in a constant state of hypervigilance and questioning their competency

The work experience at Costello really depends on the team one is assigned to. My boss was a bully and made my days truly miserable at Costello. The issue seems routed in the practice of promoting individuals based solely on technical skills and tenure, disregarding their interpersonal abilities and emotional intelligence. Furthermore, certain team members were unapproachable, creating a barrier to seeking help without feeling burdensome. During my brief tenure, I encountered issues such as lack of trust, micromanagement and a sense of being treated like a child, all of which are detrimental to fostering a positive company culture. The communication and support were also lacking in my team, with an evident gap between extensive onboarding documents and practical guidance on the job. Despite working in close proximity, communication primarily took place through MS Teams, even for matters that could easily be addressed in person. Attempts to discuss work-related matters face-to-face were met with displeasure as if it were an inconvenience. Constant Teams notifications made focused work nearly impossible, adding extra layers of disconnect and frustration to the overall work experience. All these challenges and issues to then they just eventually convey that you are not suitable for the position. Work-life balance was also very poor.