Cotopaxi reviews

3.1

44% would recommend to a friend

(136 total reviews)

Lindsay Shumlas

46% approve of CEO

44% positive business outlook

Cotopaxi has an employee rating of 3.1 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cotopaxi employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

136 reviews
1.0
Jan 26, 2026

Do Not Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with some amazingly talented people who cared and lived the Cotopaxi mission statement through and through.

Cons

Chronic understaffing has led to burnout across teams. Budgets and perks have been stripped away, work is heavily micromanaged, and internal processes are chaotic with very poor strategic direction. Leadership seems disconnected from the mission that once defined the brand. Despite outward messaging around being “people-first,” that philosophy is not practiced internally. Honest feedback or "radical candor" that was once encouraged will get you fired or pushed out. It’s heartbreaking to see how much the culture has declined and how many incredibly talented people have left without any jobs lined up as a result.

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Cotopaxi Response
4mo
Thank you for taking the time to share your experience. We’re especially glad to hear you worked alongside talented, mission-driven teammates, that spirit has always been a big part of what makes Cotopaxi special. We know periods of change can be felt in very real ways across teams, and we remain focused on strengthening leadership, improving clarity and communication, and supporting our people well as the company evolves. We appreciate the perspective and the care behind it. – Cotopaxi Leadership Team
1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

It's grueling but easy if you're at the bottom of the ladder.

Cons

Literally everything else. If you are a genuine person, you will find so much moral corruption here.

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Cotopaxi Response
10mo
We’re grateful you took the time to share your feedback. It’s clear your experience as a Team Lead wasn’t what we aspire to create for our team members, and we’re sorry to hear that. Our mission is to build a supportive, values-driven workplace, and we know there’s always room to do better. Your perspective will be shared with our leadership team as we continue working to strengthen our culture and support for employees. We appreciate your honesty and wish you all the best on what’s ahead.
1.0
Mar 14, 2025

Used to be proud working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount and some really good people here.

Cons

Walking on eggshells, constantly in reactive mode... rather than being proactive, middle management not knowing what they're doing and having little support from above, managers talking trash of the people who left, and just an overall depressing environment. I'm so disappointed in the massive culture shift of this place. It used to be fun and happy, and now it feel disrespectful and disheartening. I don't even want to use the products the products I own anymore. I'm disgusted by the corporate ways this "Do Good" place went to.

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Cotopaxi Response
1y
Thank you for sharing your experience. We’re truly sorry to hear that you’ve been feeling this way. Our goal has always been to foster a workplace where people feel valued, supported, and inspired by our mission to Do Good—and it’s concerning to hear that your experience hasn’t reflected that. Change can be difficult, and we recognize that growth and transitions can sometimes create challenges. That said, your feedback is important to us, and we’re committed to continually improving how we support our team, communicate transparently, and create an environment where everyone can thrive. While we understand that you may not feel comfortable discussing this further, please know that our leadership team is always open to listening and learning. We appreciate the hard work and dedication of our employees and will continue striving to make Cotopaxi a place where people feel proud to work.
Viewing 34 - 36 of 136 Reviews

Glassdoor has 150 Cotopaxi reviews submitted anonymously by Cotopaxi employees. Read employee reviews and ratings on Glassdoor to decide if Cotopaxi is right for you.