Cotopaxi reviews

3.1

44% would recommend to a friend

(136 total reviews)

Lindsay Shumlas

46% approve of CEO

44% positive business outlook

Cotopaxi has an employee rating of 3.1 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cotopaxi employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

136 reviews
1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pros are being part of a brand that is truly doing good in the world.

Cons

- Zero company culture. - Executive team is in the weeds on the finest, nuanced of details and micro-manages their teams to a debilitating level - You're seen an a number vs. a person

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Cotopaxi Response
10mo
Thank you for sharing your feedback. We’re glad you valued being part of a brand focused on doing good, and we’re sorry to hear your experience within the company didn’t reflect the culture we strive for. Your perspective is important, and we’ll use it as we continue working to improve.
2.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is okay Coworkers are overall pretty nice Pro-deals are good "Positive" workplace Direct supervisors are great and care alot about the employees. PTO and holidays for full time employees is pretty generous.

Cons

Corporate will screw you Benefits have plummeted in quality Management fails to communicate a majority of issues No cohesive workplace building Management repeatedly fails to make sales, then lower employees feel the pressure from that Management has eliminated almost all quality benefits that were once given and replaced with terrible replacements (Gym stipend, travel stipend after 1.5 & 5 years, monthly lunches, paid lunch breaks, etc...) Company presents itself as very positive and engaging with social effects to help eliminate poverty in the global south. This is a great cause to get behind, but the positivity feels extremely toxic and overbearing. This positivity in turn makes any and all efforts to talk about problems with the company, feel wrong. Basically, they have crafted a this false environment, that helps dissuade discussions of actual broad workplace issues. Given the opportunity, corporate probably would outsource if they could; As they already have made the decision to outsource a sizable portion of work from the DC Most of the warehouse software is dysfunctional and impedes work, which of course the blame is then semi put on employees Supervisor turn over is extremely high due to pressure from above them (in my year and a half, there has been 4 supervisors who have left on top of the DC manager who left after 10 years with the company) Raises have been few and far between, with even a meager raise being held over your head. Products are not very well made at the moment. Newer units do seem to be better made, but a large divide for the build quality to price points (even with the employee discount). The HR situation is very disconnected/nonexistent. The HR rep that hired me was laid off a few months after I was hired, then was never truly replaced.

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Cotopaxi Response
1y
Thank you for taking the time to share your experience. We care deeply about the well-being of our team members—across all departments—and we're committed to fostering a workplace that is both respectful and supportive. While we're proud of the mission and culture we’ve built, we also recognize that there are areas where we must grow, and feedback like this is an important part of that process. Your comments about communication breakdowns, high turnover, and lack of support in the DC are especially concerning. Our leadership team has been actively working to strengthen internal communication, ensure team members feel heard, and transitioning to smarter, more sustainable staffing model. We take seriously the need to provide fair compensation, sustainable workloads, and meaningful opportunities for dialogue with leadership - the door is open through 1:1s, daily stand-ups, routine All Hands meetings, roundtables, office hours, and feedback tools like OfficeVibe. These allow us to make real-time improvements based on direct, actionable feedback. If you're open to sharing more, we’d truly welcome a live conversation— with your Supervisor, GM/AGM, or People Operations. Your insights could help us improve the experience for others. Thank you again for your feedback and for the time you’ve invested with us.
3.0
Dec 27, 2024

Objectively not as good as it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively still good compared to other companies. Good benefits; good mission if you prefer to align your work with your values.

Cons

Pay is not equivalent to the duties and goals expected of you. There is constantly more being asked of you with diminishing returns in the way of gratitude or actual monetary compensation. Little opportunity for forward advancement.

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Cotopaxi Response
1y
Thank you for sharing your feedback. We deeply value the perspectives of our team members and want to acknowledge the concerns you’ve raised. We’re glad to hear you appreciate our mission and benefits—these are foundational to who we are as a company. However, we also recognize that aligning with our mission is only part of the equation when it comes to building a truly supportive workplace. Your feedback about pay, recognition, and advancement opportunities is important to us. We know that asking our team to strive for ambitious goals must be paired with fair compensation, growth pathways, and consistent appreciation. We are actively evaluating our compensation structures and career development plans to ensure they better reflect the hard work and dedication of our employees at all levels. Thank you again for your candid feedback and for being part of our team. Please feel free to connect with your People Ops team directly if you'd like to discuss anything further.
Viewing 25 - 27 of 136 Reviews

Glassdoor has 150 Cotopaxi reviews submitted anonymously by Cotopaxi employees. Read employee reviews and ratings on Glassdoor to decide if Cotopaxi is right for you.