Cox Communications reviews

3.9

69% would recommend to a friend

(4,282 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jan 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great perks and great people in middle management and lower positions. They take pretty good care of employees.

Cons

Afraid to make any mistakes. Too much monitoring of employees. Some management care more for their advancement than taking care of employees issues.

3.0
Dec 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Free cable, pretty good health

Cons

Extremely rude customers, every single thing you do is monitored and almost every rule contradicts itself. Quality annoys customers more than it "gives a good customer experience". Technicians can ruin your stats while doing a crappy job.

Viewing 4120 - 4122 of 4,282 Reviews

Glassdoor has 4,623 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.