Cox Communications Customer Service Representative CSR reviews

2.8

42% would recommend to a friend

(15 total reviews)
avatar

Mark Greatrex

41% approve of CEO

42% positive business outlook

Customer Service Representative (CSR) employees have rated Cox Communications with 2.8 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Cox Communications is rated 22% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

15 reviews
3.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good pay and lots of time off.

Cons

Very poor metric guidelines for the rate of pay. They push too hard being a cheerleader! No one knows the correct answers and pass the buck around!

Viewing 4 - 6 of 15 Reviews

Glassdoor has 4,637 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.