Cox Communications reviews

3.9

69% would recommend to a friend

(4,280 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Aug 22, 2025

Ok but stressful

Recommend
CEO approval
Business Outlook

Pros

Good benefits and good culture

Cons

The customers are awful and mean

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Cox Communications Response
9mo
We appreciate your feedback! It's great to hear that you, like many of our employees, appreciate the benefits and workplace culture you experience here. We also recognize that working in a customer-facing role can be uniquely challenging. First, we want to thank you for navigating customer conversations with patience and expertise. Secondly, we encourage you take advantage of some of the resources we offer to help employees feel supported in stressful times. Having an open and honest conversation with your manager and/or mentor about how you're feeling is a great place to start; you can also explore the benefits that we offer to support work-life balance, time-off and mental health. Thank you for all you do!
5.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits are good and so is pay

Cons

sometimes relied on good ol boy system

1.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros to mention

Cons

What was once a good company to work for has progressively changed over time to become awful.

Viewing 124 - 126 of 4,280 Reviews

Glassdoor has 4,620 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.