Cox Communications reviews

3.9

69% would recommend to a friend

(4,280 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Aug 14, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great management Commission Structure Friendly work environment Favorable Opportunity

Cons

Don’t get paid for what you put in if you don’t hit goal Goal can Be a bit high Customer can be very rude

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Cox Communications Response
9mo
Thank you for sharing a review! We're happy to hear that you're enjoying your time at Cox, and that you're finding your experiences with management, commission, work environment and growth opportunities to be satisfactory. Working in sales certainly has unique challenges, like being in customer-facing situations and having ambitious goals. We appreciate your time and talent, and encourage you to speak with your manager if you need additional support with these challenges. Keep up the great work!
1.0
Aug 13, 2025

Horrific

Recommend
CEO approval
Business Outlook

Pros

401k plan abd that’s about it

Cons

If your a tech you will have to do other jobs like selling billing breakdowns as well even though there are departments for that also you don’t get near as much commission for selling a product like sells and certain things don’t count essentially you get .50-2 bucks for a sell. Supervisor do now know what they are doing and will throw employees under the bus I still work here mind you. They do not care about mental health what so ever so please be mindful of that.you can promote just make sure your not on a write up and you just stick to yourself

Viewing 127 - 129 of 4,280 Reviews

Glassdoor has 4,620 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.