Cox Fleet reviews

3.4

58% would recommend to a friend

(222 total reviews)

55% positive business outlook

Cox Fleet has an employee rating of 3.4 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Fleet employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

222 reviews
5.0
Dec 8, 2015

"Great Company"

Recommend
CEO approval
Business Outlook

Pros

I have worked for DFS for 6 years and they are always trying to make the company better. They try to do anything they can to take care of there employees. If you put in good work and try to work hard they recognize that and will promote you within the company. They have always taken care of me and really think DFS is a great place to work. Highly Recommend.

Cons

The one thing i would say is the benefits.

4.0
Nov 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Good company with great intentions. Good people and management.

Cons

Technician turnover makes it hard to retain accounts and have the confidence to secure new business.

avatar
Cox Fleet Response
10y
I really appreciate your comments. Dickinson Fleet Services is working very hard to make sure our Technicians are matched with our customers. Mobile technicians is a very challenging position, since the Technician must be a good technician, a customer service representative, must purchase parts, and must manage his time without direct supervision. That takes a unique individual. We have hired more H/R professionals to help recruit, interview and hire technicians that are best suited for the job responsibilities. In addition we have created a new Customer Service department whose purpose is to support our Technicians with their customers.
1.0
Nov 2, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has been 4 years and stills searching for positive thing to say. The best thing may be that the ownership team is clueless about what happens in the Regions and stays away.

Cons

People quit all the time. The owner in the East is so out of touch with business, he still runs things like it's the 70's. He should be replaced so turnover will stop. Terrible culture and environment to be in.

avatar
Cox Fleet Response
10y
I am sorry to hear that this employee is so upset with the company after 4 years! While we do have turn over from time to time, we have grown our company by more than double in the past 5 years and we have done that with very satisfied customers and very satisfied Technicians. Our most important asset is our staff of over 385 Technicians that are nationwide. They are the face of our company with our customers. As a company we strive every day to make sure our Technicians get the support they need to perform their duties effectively, efficiently, and safely. We are very excited about the future of our company, and we are proud of our Dickinson Family that is over 550 strong today.
Viewing 211 - 213 of 222 Reviews

Glassdoor has 229 Cox Fleet reviews submitted anonymously by Cox Fleet employees. Read employee reviews and ratings on Glassdoor to decide if Cox Fleet is right for you.